Case Manager

The Fortune Society Inc.; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate Case Manager to support homeless and formerly incarcerated clients. This role involves conducting assessments, creating tailored treatment plans, and providing ongoing support to help clients navigate their challenges. The ideal candidate will have experience working with vulnerable populations and possess strong organizational and communication skills. Join a dedicated team committed to making a difference in the lives of those impacted by the legal system and homelessness. This is a fulfilling opportunity to contribute to meaningful change in the community.

Qualifications

• 2+ years of experience with HIV/AIDS, substance abuse, and criminal justice.
• Strong organizational and leadership skills are essential.

Responsibilities

• Conduct intake interviews and create individualized treatment plans.
• Collaborate with internal departments for quality client care.
• Assist clients in obtaining necessary documentation for benefits.

Skills

Organizational Skills

Verbal Communication

Writing Skills

Crisis Intervention

Team Collaboration

Education

High School Diploma

Some College

Tools

Microsoft Word

Job description

Job Details

Job Location: Freedom House 4 (Brownsville, Brooklyn) - Brooklyn, NY

Position Type: Full Time

Salary Range: $50000.00 - $55000.00 Salary/year

Job Shift: Day

Description

Title: Case Manager

Department: Freedom House Transitional Housing

Status: Full Time, Regular, Non Exempt

Location: Rockaway Avenue, Brooklyn 11212

Salary: $27.48 to $30.22 per hour (approximately $50,000 to $55,000 annually)

Position Summary:

The Case Manager will screen, assess, counsel and link homeless, formerly incarcerated clients with histories of mental illness, substance use and/or HIV/AIDS to needed transitional and permanent housing.

Mission, Culture and Fit:

The candidate must have a history of working with a population who have been diagnosed with serious mental illness (SMI) and co-occurring disorders. In addition, the person must be able to interact and work with persons impacted by the legal system and have a history of homelessness. Demonstrated ability to work in a team environment.

Essential Duties and Responsibilities:

• Conduct intake interviews and needs assessments of newly released individuals and clients eligible for transitional housing services.
• Create individualized treatment plans for each client. Document all client services, including successful and unsuccessful outreach attempts.
• Conduct crisis intervention with clients, as needed.
• Effectively collaborate internally within all Fortune Society departments to ensure ongoing communication and quality care. Follow-up with referral agencies regarding client progress.
• Assist and prepare documents for permanent housing placement. Submit completed packets to the Housing Specialist.
• Perform and document room inspections. Mediate issues that may affect the physical and mental health of the clients.
• Assist clients in obtaining all necessary documentation to facilitate benefits application process. Complete and submit clients’ application to appropriate benefits provider agency (e.g., HRA, Social Security).
• Provide ongoing counseling, supportive services needed to achieve goals stated in client treatment plan.
• Facilitate support groups and community meetings.
• Enter all client services in the agency’s proprietary database, as well as in the appropriate contract funder databases, if applicable.
• Prepare and submit reports on client intake and discharge activities.
• Urinary specimen collection and data reporting.

Qualifications

Qualifications:

• HS diploma: some college preferred.
• At least two years’ experience dealing with HIV/AIDS, substance abuse and/or criminal justice issues.
• Experience working with clients, at-risk youth and other disenfranchised populations (Clients and people in recovery are encouraged to apply).
• Possess strong follow-up, organizational and leadership skills.
• Possess strong verbal and writing skills.
• Experience using Microsoft Word computer applications.
• Able to encourage disenfranchised populations to seek and obtain the social services needed.
• Possess valid driver's license and proven driving ability as demonstrated by previous driving record.

Travel Requirements: This position requires weekly on-site availability and travel to various Fortune housing and program locations as required.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predispose genetic characteristics, victim of domestic violence status or marital status.