Case Manager, Supervised Release Program

Center for Justice Innovation; New York (NY); On-site; USD 53,000 - 67,000; Full time

Job summary

The Center for Justice Innovation seeks a dedicated Case Manager for its Supervised Release Program in Staten Island to supervise participants and connect them to vital resources. The ideal candidate will have a bachelor's degree and experience in case management or the criminal justice system, with a strong emphasis on community support and successful court participation.

Benefits

Comprehensive healthcare

Flexible spending accounts

403(b) retirement plan with employer contribution

Qualifications

• Two years direct practice experience required.
• Experience within the pretrial or criminal legal system preferred.
• Bilingual (English-Spanish) preferred.

Responsibilities

• Provide supervision and court monitoring for participants.
• Identify barriers to compliance and provide case management services.
• Maintain accurate data entry and timely reporting.

Skills

Organizational skills

Time management

Interpersonal skills

Education

Bachelor’s degree

Job description

Case Manager, Supervised Release Program

Case Manager, Supervised Release Program

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THE ORGANIZATION

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org.

THE ORGANIZATION

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org.

The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area.

Center Support

A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values.

THE OPPORTUNITY

Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court and community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in so doing, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.

SIJC seeks Case Managers for the borough’s Supervised Release Program (SRP). Reporting to Supervising Case Managers, Case Managers are the front line of service delivery and key to ensuring that the program meets its mandate. Specifically, Case Managers will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts; connect participants to appropriate services in the community to support their stabilization, and ensure accurate and timely court reporting on participants’ compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, Case Managers will co-facilitate pro-social and psycho-educational groups.

Responsibilities include but are not limited to:

• Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect;
• Proactively communicate and reinforce program expectations with participants;
• Work with participants to identify and address barriers to compliance with supervision requirements and court attendance;
• Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals
• Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment;
• Monitor participants’ compliance with supervision requirements;
• Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;
• Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;
• Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;
• Maintain professional and positive relationships with court staff, judges, and attorneys;
• Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians;
• Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
• Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;
• Attend project events, community events, and meetings after house, as needed;
• Please note that this role is not eligible for clinical hours;and
• Additional relevant tasks, as necessary
  
  

Qualifications:

• Bachelor’s degreeand two years direct practice experience (e.g. therapeutic or case management) required;
• Experience in pretrial, court-based, or criminal legal system strongly preferred;
• Must be detail-oriented with strong organizational and time management skills;
• Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;
• Experience using trauma-informed and strength-based approaches strongly preferred;
• Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;
• Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies;
• Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner;
• Bilingual (English-Spanish) preferred
  
  

Position Type: Full-time in-person work required; weekend and evening hours required, as needed.

Location: Staten Island, NY.

Compensation: The compensation range for this position is $53,050 - $66,800 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basicdental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Timeline to Apply: The Center is accepting applications on a rolling basis. We encourage interested applicants to apply as soon as possible.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center does not sponsor or support any immigration status, which includes supporting or completing any foreign student training plan. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.

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