Case Manager

African-American-Planning-Commission,-Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

AAPCI is seeking a Case Manager to perform initial intake, psychosocial assessments, and develop individualized living plans for clients within a supportive, culturally competent framework.

Responsibilities include linking clients to psychiatric and medical services, maintaining confidential records, and biweekly client progress meetings. The role requires collaboration with DHS and service providers, with attention to documentation and policy adherence.

Qualifications

• Bachelor’s degree in human services or a related field with at least one year of experience in human services.
• Associate degree with two to three years of related human service experience may substitute for a bachelor’s degree.
• Bi-lingual preferred; familiarity with CARES preferred.
• Sensitivity, tact, and resourcefulness; commitment to cultural competency.

Responsibilities

• Conduct initial intake including social service assessments, psychosocial evaluations, ILP development, and referrals from shelter systems.
• Update psychosocial assessments to inform referrals and treatment planning changes.
• Develop Individual Living Plans with client participation.
• Identify benefits and entitlements for clients and connect to services.
• Assist clients with obtaining identification, benefits, and income sources.

Skills

Bi-lingual preferred

Excellent organizational skills

Strong writing skills

Time management

Cultural competency

Relationship building

Education

Bachelor’s degree in human services

Associate degree with 2-3 years experience in human services

Tools

Job description

Reporting Relationships: The Case Manager reports to the Case Manager SupervisorPrincipal Duties and Responsibilities:Under the general supervision of the Case Manager Supervisor, Case Managers are expected to perform the following principal duties and responsibilities.Conduct initial intake including but not limited to social service assessments, psychosocial, independent living plans, and referrals of incoming clients who are referred from the shelter systemConduct updates to psychosocial assessments and other evaluations as a basis for developing appropriate referrals, changes in treatment planning, and other interventions.Develop Individual Living Plan (ILP) with client participation.Identify benefits or entitlements that may be available.Connect clients to psychiatric servicesConnect clients to medical treatment & substance use treatment facilities when applicableObtain identification, public benefits and other applicable income sources for clientsMeet biweekly with clients to assess ongoing needs, encourage harm reduction, and update service plansDocument all efforts in providing services, interactions, follow-up regarding resident involvement.Maintain up-to-date confidential client case records for assigned caseload.Complete daily tracking for ILP completion reports.Conduct work related functions with staff, clients and others, in a professional manner.Serve as a liaison to appropriate support service agencies and programs e.g., Health facilities; Income Maintenance Center, Board of Education, etc.)Participate in regular scheduled social service team meetings.Comply with AAPCI policies and procedures.Maintain professional growth and responsibilities.Perform other related duties as assignedMinimal Qualifications:Degree Requirement: Bachelor’s degree relevant to human services and at least one (1) year of proven experience in Human Service related field or;An Associate Degree with at least two (2) – three (3) years of proven experience in a Human Service related field.Bi-lingual preferred;Familiarity with CARES preferred.Other Qualifications:Must possess sensitivity, tact, and resourcefulness.An eagerness to assist clients in a nonjudgmental, empathetic and compassionate manner.Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency.Ability to develop and maintain appropriate boundaries.Excellent organizational, time management and writing skills.Experience working with DHS and other service providers, Preferred.Experience providing case management services to families with children referred from DHS.Compensation and BenefitsBase salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals’ competencies, education/professional certifications, qualifications/experience and performance in the role.CompensationThe base salary compensation range being offered for this role is $66,193.40.BenefitsAAPCI provides a competitive benefits package which includes the following (eligibility requirements apply):• Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision• Commuter Benefits• Employee Assistance Program• Paid Holidays, Annual Paid Time Off (23 days)• Life Insurance• Long Term Disability• Retirement Benefits Plan (403B)• You may also get your college student debt forgiven tax-free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.Equal Employment Opportunity EmployerAAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.