Case Manager

AFRICAN AMERICAN PLANNING COMMISSION INC; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Commuter Benefits

Employee Assistance Program

Paid Holidays, PTO

Life Insurance

Long Term Disability

403B Retirement Plan

Student debt forgiveness where offered

Job summary

AFRICAN AMERICAN PLANNING COMMISSION INC is seeking a Case Manager in New York, NY. You will conduct intake, develop living plans, connect clients to services, and document progress, with biweekly client reviews and collaboration with DHS and other providers.

The role requires a Bachelor’s in human services or an Associate with relevant experience; bilingual ability and cultural competency are valued. Benefits include comprehensive health plans and retirement options.

Qualifications

• Bachelor’s degree relevant to human services and at least one (1) year of proven experience in Human Service related field.
• An Associate Degree with at least two (2) — three (3) years of proven experience in a Human Service related field.
• Bi-lingual preferred.
• Familiarity with CARES preferred.
• Must possess sensitivity, tact, and resourcefulness.
• An eagerness to assist clients in a nonjudgmental, empathetic and compassionate manner.
• Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency.
• Ability to develop and maintain appropriate boundaries.
• Excellent organizational, time management and writing skills.
• Experience working with DHS and other service providers, Preferred.
• Experience providing case management services to families with children referred from DHS.

Responsibilities

• Conduct initial intake including social service assessments, psychosocial, ILPs and referrals.
• Update psychosocial assessments for referrals and treatment planning.
• Develop ILP with client participation.
• Identify benefits or entitlements that may be available.
• Connect clients to psychiatric and medical/d substance use services.
• Obtain identification, public benefits and other income sources.
• Meet biweekly with clients to assess needs and update service plans.
• Document all efforts and maintain confidential case records.
• Complete daily tracking for ILP completion reports.
• Collaborate with staff, clients and others in a professional manner.
• Serve as liaison to support service agencies and programs.
• Participate in regular social service team meetings.
• Comply with AAPCI policies and procedures.
• Maintain professional growth and responsibilities.
• Perform other related duties as assigned.

Skills

Bilingual preferred

Organizational skills

Time management

Writing skills

Cultural competency

Empathy

Communication skills

Education

Bachelor’s degree in human services

Associate degree with 2–3 years experience

Job description

Reporting Relationships: The Case Manager reports to the Case Manager Supervisor

Principal Duties and Responsibilities:

Under the general supervision of the Case Manager Supervisor, Case Managers are expected to perform the following principal duties and responsibilities.

• Conduct initial intake including but not limited to social service assessments, psychosocial, independent living plans, and referrals of incoming clients who are referred from the shelter system
• Conduct updates to psychosocial assessments and other evaluations as a basis for developing appropriate referrals, changes in treatment planning, and other interventions.
• Develop Individual Living Plan (ILP) with client participation.
• Identify benefits or entitlements that may be available.
• Connect clients to psychiatric services
• Connect clients to medical treatment & substance use treatment facilities when applicable
• Obtain identification, public benefits and other applicable income sources for clients
• Meet biweekly with clients to assess ongoing needs, encourage harm reduction, and update service plans
• Document all efforts in providing services, interactions, follow-up regarding resident involvement.
• Maintain up-to-date confidential client case records for assigned caseload.
• Complete daily tracking for ILP completion reports.
• Conduct work related functions with staff, clients and others, in a professional manner.
• Serve as a liaison to appropriate support service agencies and programs e.g., Health facilities; Income Maintenance Center, Board of Education, etc.)
• Participate in regular scheduled social service team meetings.
• Comply with AAPCI policies and procedures.
• Maintain professional growth and responsibilities.
• Perform other related duties as assigned

Minimal Qualifications:

Degree Requirement: Bachelor’s degree relevant to human services and at least one (1) year of proven experience in Human Service related field or;

• An Associate Degree with at least two (2) — three (3) years of proven experience in a Human Service related field.

Bi-lingual preferred;

Familiarity with CARES preferred.

Other Qualifications:

• Must possess sensitivity, tact, and resourcefulness.
• An eagerness to assist clients in a nonjudgmental, empathetic and compassionate manner.
• Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency.
• Ability to develop and maintain appropriate boundaries.
• Excellent organizational, time management and writing skills.
• Experience working with DHS and other service providers, Preferred.
• Experience providing case management services to families with children referred from DHS.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals’ competencies, education/professional certifications, qualifications/experience and performance in the role.

Compensation

The base salary compensation range being offered for this role is $66,193.40.

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays, Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• You may also get your college student debt forgiven tax-free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.

Equal Employment Opportunity Employer

AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.