Case Manager

Neighborhood-Coalition-For-Shelter-Inc; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid vacation and holidays

403(b) retirement plan

Disability and life insurance

Job summary

NCS is seeking a Case Manager for Louis Nine House in the Bronx, a supportive housing facility serving young adults aged 18-25 who are homeless or aging out of foster care.

You will conduct intake assessments, develop 30-day treatment plans, monitor medications, and coordinate referrals while maintaining confidential client files and engaging in team meetings and community events.

Qualifications

• Bachelor’s degree in social work or psychology or equivalent.
• Masters preferred.
• Experience with SMI/SED populations and substance use is required.

Responsibilities

• Conduct comprehensive intake assessment for new residents and review policies.
• Develop treatment plans within 30 days of arrival.
• Maintain accurate, confidential client files and logs.
• Monitor residents' medication intake and behavior.
• Provide referrals and coordinate events for tenants as needed.
• Participate in case conferences, staff meetings and trainings.
• Generate monthly statistical reports on time and accuracy.
• Collaborate with staff to improve service delivery.

Skills

Communication skills

Computer skills

Spanish helpful

Education

Bachelor’s Degree in social work/psychology

Master’s preferred

Job description

ABOUT THE PROGRAM:Louis Nine House (LNH), located in the Bronx, has 46 studio apartments for young adults (aged 18-25) who are homeless or have aged out of foster care. Many of our tenants have experienced multiple foster care placements, emotional trauma, neglect and/or abuse, and many also struggle with mental illness and substance use. We provide affordable housing and an integrated continuum of support services designed to help young adults achieve stability, maintain sobriety, and work toward the self-sufficiency needed to obtain and sustain permanent housing and independence. Through case management; onsite psychiatric services; and our vocational and educational program, residents are supported to advance their personal development, pursue their education, identify career interests, acquire vocational skills, and secure employment.BASIC FUNCTION:The Case Manager at the Louis Nine House provides outreach and counseling to the residents at the Louis Nine House supportive housing facility. This individual is part of the agency’s multi- disciplinary to approach to service provision.RESPONSIBILITIES:Work schedule is 5 days each week as follows:Tuesday - Friday : 10:00 a.m. - 6:00 p.m.Saturday : 8:00 a.m. - 4:00 p.m.Conduct a comprehensive In-Take assessment for all new residents and review the agency’s policies and procedures with them.Develop treatment plan for all new tenants within 30 days of their arrival.Maintain concise, accurate, and confidential Client Files.Monitor resident’s medication in-take and observe their behavior.Provide tenants with necessary referrals.Coordinate and run special events and parties for the tenants, as required.Maintain a daily log of client activities.Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences.Provide monthly statistical reports on time and accurately.Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.Other duties as assigned.QUALIFICATIONS:Requires a Bachelor’s Degree (Masters preferred) in social work, psychology, or other acceptable equivalentDemonstrated experience working with a SMI/SED population, preferably in a setting with young adults dealing with substance abuse.Experience with HIV education.Strong understanding of the developmental needs of young adults/at-risk youth and sensitivity to ethnic and cultural diversity.Knowledge of and commitment to working from a strength-based, youth-development perspective.Excellent written and verbal English communication skills; Bilingual in Spanish is preferred.Strong computer skills required.Additional requirements:NCS is committed to maintaining a safe and secure workplace for our employees and clients. Please be advised that regulatory agencies mandate all potential employeesSuccessfully complete a background screening process that includes fingerprinting prior to employment. A section of the background screen requires address history for the last 28 years.Are required to be fully vaccinated against COVID-19. If you are selected for the position, proof of full vaccination against COVID-19 will be required as part of the onboarding process.SALARY RANGE: $45,000 - $50,000Final salary will be determined based on various factors which may include internal equity, work experience, skills, knowledge, and/or education and/or certifications.BENEFITS:NCS offers a generous benefits package including medical, dental and vision insurance, paid vacation, sick days, paid holidays, 403 (b) retirement plan, disability, life insurance, and more.HOW TO APPLY:Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your material. As expressed interest in the role, please submit a cover letter and a resume to [e-mail]’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities—including women, LGBTQ+, and people of color—are less likely to apply to jobs unless they meet every single qualification. NCS is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging—so if you’re excited about this role but your experience doesn’t perfectly fit every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!Equal Opportunity EmployerNCS is committed to creating a diverse work environment and is proud to be an equal opportunity employer. NCS does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.