Case Manager - 5077

BronxWorks; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

BronxWorks is seeking a dedicated Case Manager to maintain a caseload of adults and families experiencing chronic homelessness. You will monitor progress toward treatment goals, document outcomes, and coordinate with service providers to secure housing, health, and financial supports.

Responsibilities include monthly home visits, client conferences, and engagement with community resources. The role offers full-time hours at our Bronx locations with opportunities for professional growth and

Qualifications

• Bachelor’s degree in social work or related field
• One year of case management or relevant work experience preferred
• Proficiency in Microsoft Office suite and other standard business technology
• Strong oral and written communication, time management and organizational skills
• Proficiency in modern business communications including email, voicemail, fax and copier equipment

Responsibilities

• Maintaining a caseload of 14-18 individuals with chronic homelessness history
• Monitor and document client progress towards Treatment plan goals
• Conduct regular case conferences with clients and service providers as needed
• Conduct monthly home visits for caseload and field work with clients when needed
• Assist with managing and directing all walk-in clients
• Maintain familiarity with agency and city resources available to clients
• Document progress notes for all encounters and services provided to clients
• Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
• Opportunities for clinical work through intensive case management, crisis counseling and substance abuse counseling
• Opportunities to provide group counseling
• Opportunities to earn LCSW and LMCH qualifying licensing hours
• Perform additional duties as assigned
• Completing ongoing Treatment Plans and Assessments for caseload
• Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services
• Assess ongoing eligibility for various entitlements and resources for caseload
• Meeting monthly reporting requirements including timely documentation and engagement with full caseload
• Assisting clients with Representative Payee services including budgeting and financial education
• Assisting clients with Medication Monitoring on a daily, weekly, or as needed basis

Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homelessness prevention

BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Qualifications (education, Professional Certifications Or Licenses, Experience, Proficiencies)

• Proficiencyin modern business communications including personal computers, electronic mail, voicemail,facsimileand copier equipment
• Bachelor’s degree in social work or another related field ofstudy
• One year of case management or relevant work experience preferred
• Engagement and detailed oriented skills are essential
• Proficiencyin Microsoft Office suite and other standard business technology isrequired
• Strong oral and written communication, timemanagementand organizational skills

Essential Duties And Responsibilities

• Maintaining a caseload of 14-18 individuals with chronic homelessness history
• Monitor and document client progress towards Treatment plan goals
• Conduct regular case conferences with clients and service providers as needed
• Conduct monthly home visits for caseload and field work with clients when needed
• Assistwith managing and directing allwalk-inclients
• Maintain familiarity with agency and city resources available to clients
• Document progress notes for all encounters and services provided to clients
• Participate in regularmeetings, trainings and weekly supervisionwith supervisor and other support staff
• Opportunities for clinical work through intensive case management, crisiscounselingand substance abuse counseling
• Opportunities to provide group counseling
• Opportunities to earn LCSW and LMCH qualifying licensing hours
• Performadditionalduties as assigned

Program Specific Responsibilities

• Completing ongoing Treatment Plans and Assessments for caseload
• Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services
• Assessing ongoing eligibility for various entitlements and resources for caseload
• Meeting monthly reporting requirements includingtimelydocumentation and engagement with full caseload
• Assistingclients with Representative Payee services including budgeting and financial education
• Assistingclients with Medication Monitoring on a daily, weekly, or as needed basis

Skills/Abilities

• Strong writing and oral communication skills
• Strong presentation skills and ability torepresentthe agency at functions and meetings
• Ability to collect and analyze client demographics and outcome
• Excellent organizational and teambuilding skills
• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit forlong periodsof time
• Ability to climb five flights of stairs, ifrequiredto conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, ifrequiredto conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [e-mail].

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