Case Manager

Community Housing Innovations, Inc.; New York (NY); On-site; USD 2,000 - 52,000; Full time

Job summary

A leading organization dedicated to social and economic independence seeks a Case Manager. The role involves providing supportive case management services to tenants, promoting housing stability, and ensuring compliance with contracts. Ideal candidates will have strong communication skills and experience in social work or counseling. Join a compassionate team committed to making a difference in the community.

Benefits

Generous paid time off

Health insurance

Dental and vision plans

401(k) retirement plan

Employee Assistance Program

Monthly trainings and career development opportunities

Qualifications

• Two years of experience in social work, human services, counseling, or case management.
• Excellent verbal and written communication skills.

Responsibilities

• Provide case management and track progress.
• Ensure rent payments are made timely; develop rent budgets.

Skills

Communication

Reasoning

Organization

Education

Bachelor’s Degree in Social Work

Tools

MS Office

CARES

AWARDS

Job description

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About CHI

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization dedicated to supporting social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe that quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

What CHI Offers

We employ a team of hardworking, compassionate people committed to giving back to their community. Our benefits include:

• Generous paid time off, personal and sick days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account, AFLAC supplemental insurance, Dependent Care Spending Account, Commuter Transit and Parking Account
• Working Advantage - Employee Perks
• 401(k) retirement plan, life insurance, Employee Assistance Program
• Monthly trainings and career development opportunities

Job Summary

The Case Manager provides supportive case management services to tenants of a permanent affordable supportive housing program. The role involves working with tenants to build independent living skills, promote housing stability, and ensure timely rent payments and healthy housekeeping.

Compensation and Schedule

• Pay: $24.04 per hour (~$50,004 annually)
• FLSA: Non-exempt, eligible for overtime
• Schedule: Tuesday - Saturday, 10am-6pm (Off Sunday & Monday)
• Location: Eastchester neighborhood, Bronx, NY

Essential Duties

Tenant Services

• Screen DHS referrals for eligibility and certification
• Conduct tenant intake and needs assessments; develop ILPs
• Provide case management and track progress
• Coordinate workshops and trainings on independent living skills
• Engage tenants in supportive programs; refer to community services
• Advocate for tenants’ entitlements and benefits
• Link tenants to employment support services
• Follow up on incidents; submit reports timely
• Ensure compliance with contracts, laws, and regulations
• Attend trainings and obtain certifications as required

Tenancy & Apartment Management

• Ensure rent payments are made timely; develop rent budgets
• Assist with rent payment agreements and compliance
• Counsel tenants on housekeeping and neighbor relations
• Coordinate with property management for essential services and repairs

Minimum Requirements

• Bachelor’s Degree in Social Work or Counseling preferred; 3+ years experience can substitute
• Two years of experience in social work, human services, counseling, or case management
• Excellent verbal and written communication skills; proficiency in English; multilingual skills a plus
• Computer proficiency in MS Office; experience with CARES and AWARDS preferred
• Ability to develop and manage program budgets
• Physical ability to conduct unit visits (walk, climb stairs)
• Strong reasoning skills for prioritization and decision making
• Experience with homeless populations, crisis intervention, de-escalation, and behavioral management
• Ability to handle a demanding caseload, work independently and in teams, and stay organized

Equal Opportunity Statement

Community Housing Innovations Inc. (CHI) respects diversity and is an equal opportunity employer. We prohibit discrimination based on race, color, creed, religion, national origin, citizenship, age, disability, sex, gender identity, sexual orientation, marital status, veteran status, genetic information, or any other protected status. We are committed to diversity, equity, and inclusion in all employment practices.