Case Manager

Voa-Gny; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading anti-poverty organization in New York is seeking a dedicated Case Manager to provide essential support to clients facing homelessness and other challenges. This role involves assessing client needs, developing service plans, and ensuring clients receive the necessary resources. The organization offers a comprehensive benefits package for full-time employees, including prescription coverage, life insurance, and tuition reimbursement.

Benefits

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Qualifications

• 2 years of relevant shelter experience required.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Manage client intake and assessment process.
• Develop individual service plans with clients.
• Document case management activities according to guidelines.

Skills

Verbal Communication

Written Communication

Basic Computer Skills

Education

Associate's Degree in Human Services

High School Diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs , and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Case Manager

The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.

Location: Bronx, NY 10460

Minimum Qualifications:

• Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Case Manager Principal Responsibilities:

• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
• Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.Apply today!