Case Manager

Acacia Network; New York (NY); On-site; USD 36,000 - 41,000; Full time

Job summary

Acacia Network in Queens, NY seeks a Case Manager to provide client advocacy, housing support and comprehensive case management for families and individuals in need. This regular full-time role focuses on intakes, home visits, documenting progress, and coordinating services with government agencies to restore family independence.

A BA is required with at least 2 years of experience working with homeless populations.

Qualifications

• BA degree in relevant field (Masters degree preferred).
• Minimum of 2 years of Case Management Experience.
• Experience working with homeless population(s).
• Housing Knowledge.
• Familiarity with community Resources.
• Excellent oral and written communication.

Responsibilities

• Provides client advocacy through needs assessment, intakes, home visits, and service planning to restore family independence.
• Manages relocation processes including Section 8, NYCHA and housing applications and lease steps.
• Performs case management and maintains participant records, progress notes, and referrals to supportive services.

Skills

Oral and written communication

Education

BA degree in relevant field

Masters degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Regular Full-Time Queens, NY, US

Salary Range: $26.23 To $26.23 Hourly

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

KEY ESSENTIAL FUNCTIONS

Client Advocacy:

• Conducts needs assessment and case management for assigned families
• Conducts intakes, home visits and apartment inspections.
• Holds bi-weekly interviews with clients.
• Maintains up to date files including client history and profile.
• Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence.
• Coordinates workshops, seminars and other activities for general client population.
• Performs other related duties as assigned.
• Makes recommendations to improve level of services.

Relocation Services:

• Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner.
• Meet with Head of Household every two weeks to determine housing status and immediate needs.
• Contact landlord/broker to schedule appointment to see apartment.
• Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted.
• Schedule Head of Household for Apartment Inspection with housing site.
• Follow-up meeting with resident for Lease signing.
• Follow-up meeting, after lease has been signed, then schedule resident for move out.
• Contact Public Assistance agency to request rent checks.

Case Management and Record Keeping:

• Provides case management and on site crisis intervention.
• Completes required service plans.
• Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary.
• Maintains appropriate documentation of all tenant contacts.
• Documents monthly progress notes in the participants’ chart.
• Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services.
• Reports any alleged child neglect or abuse to the ACS agency or the authorities.

REQUIREMENTS

• BA degree in relevant field (Masters degree preferred)
• Minimum of 2 years of Case Management Experience
• Experience working with homeless population(s)
• Housing Knowledge
• Familiarity with community Resources
• Excellent oral and written communication

WHY JOIN US?

Acacia Network providesa comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.