Case Manager

ADAPT Community Network; New York (NY); Hybrid; Full time

Job summary

ADAPT Community Network is seeking a passionate professional to develop and implement individualized training plans for individuals with developmental disabilities. This hybrid full-time role involves providing case management services, ensuring client satisfaction, and collaborating with various stakeholders. Join a dedicated team committed to empowering individuals and families, while benefiting from a supportive and inclusive work environment.

Benefits

Paid training

Competitive benefits

Team culture of support and collaboration

Qualifications

• Qualified intellectual disabilities professional with 3 years of experience with developmental disabilities.
• Experience in providing parenting skills training services.
• Familiarity with NYC's child welfare and I/DD systems.

Responsibilities

• Develop and implement individualized training plans.
• Provide case management services and ensure client satisfaction.
• Maintain confidentiality and communicate effectively with families and staff.

Skills

Communication

Negotiation

Sensitivity

Teamwork

Confidentiality

Initiative

Education

Bachelor’s degree or higher in related field

Job description

Why Join ADAPT?

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

JOB SUMMARY:

Under general supervision, is responsible for the development and implementation of the Individualized Parent Training Plans for individuals and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals and providers. Coordinates services and monitors individual’s satisfaction with the services.

SCHEDULE: This is a full-time role(Monday-Friday 9AM - 5PM) and hybrid; we require at least 3 days in office
Address: 80 MAIDEN LANE, New York, NY 10038

COMPENSATION: $27.81/hourly + Industry Leading Benefits

The position is grant funded through September 30, 2026.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provides social services to each person supported direct toward maximizing his/her social functioning, enhancing coping capacity of his/her family, asserting and safeguarding his/her human and civil rights and those of his/her family and fostering their human dignity and personal worth.

· Develops and monitors individual training plan in accordance with regulatory and agency policy.

· Participates in departmental planning. Interprets, documents and follows up on all recommendations of department team meetings.

· Includes channels of communications and consultation with staff to interpret and explain parent’s psychological needs as he/she progresses through the program.

· Develops goals and activities generated by team. Produces an active treatment plan schedule for each individual served.

· Documents comprehensive functional assessment and review of plan of care as needed.

· Ensures proper data collection through observation and in-service training.

· Makes regular and meaningful family, people supported, and agency-wide contacts.

· Trains and instructs staff on individual’s specific goal plans, relevant data collection, and general procedures and practices.

· Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services.

· Ensures that all benefits for which a person supported may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency.

· Provides systematic follow-up to assure referral to appropriate community agencies upon discharge.

· Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families.

· Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services.

· Maintains up to date files on applicants.

· Writes monthly case notes on all client’s interpersonal, social, workshop progress and family contacts.

· Keeps abreast of changes in field.

· Performs other related duties as requested.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

· This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As situations present themselves, the employee must be sensitive to program needs, employee goodwill, and the public image.

· Excellent negotiation skills.

· Excellent communication skills.

· Passionate and highly motivated.

· Can generate excitement and interest in ADAPT.

· Strong initiative, an eagerness to learn, and the ability to work both as part of a team and independently.

· Ability to maintain confidentiality.

· Ability to prioritize assigned tasks and travel to, and between programs and administrative locations.

EDUCATION and/or EXPERIENCE:

· Must be a qualified intellectual disabilities professional (Bachelor’s degree or higher, plus a minimum of three years experience working with individuals with developmental disabilities).

· Must have experience in providing parenting skills training services.

· Clinicians must also be familiar with the workings of New York City’s child welfare and I/DD systems.

LANGUAGE SKILLS:
· Ability to read, write, speak, and understand English; bilingual Spanish speaking preferred.
· Excellent written and verbal communication skills.

ADAPT Community Network is an equal opportunity employer, committed to creating an inclusive environment for all employees. Qualified candidates from diverse ethnic, racial backgrounds, and statuses are encouraged to apply for vacant positions at all levels.