Case Manager

Union County Community Action (UCCA); Monroe (NC); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

PSLF eligibility

BCBSNC health insurance

Company-paid life insurance

Short-term disability insurance

401(k)

12 paid holidays

Paid annual & sick leave

Tuition assistance

Employee referral program

Professional development

Meaningful work

Job summary

Union County Community Action, Inc. in Monroe, NC seeks a compassionate Case Manager to connect families with Head Start resources, support health and school readiness, and help families achieve goals.

The role involves recruiting families, developing partnership agreements, conducting home visits, and coordinating services with staff and partners across the Head Start program. Travel within the service area is required.

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, Human Services, or a related field
• Strong communication, organization, and relationship-building skills
• CDL required within 90 days of employment and valid driver’s license

Responsibilities

• Recruit and enroll eligible children and families into the Head Start program
• Develop and maintain Family Partnership Agreements with enrolled families
• Connect families with community resources and support services
• Assist families in scheduling and accessing health and developmental services
• Conduct home visits and provide ongoing family support
• Support parent engagement activities, meetings, and workshops
• Maintain accurate records and data entry within ChildPlus
• Collaborate with site staff and community partners to coordinate services
• Assist with program recruitment and outreach efforts
• Support transportation services as assigned

Skills

Communication

Organization

Relationship-building

Education

Bachelor's degree in Social Work / Sociology / Psychology / Human Services

Tools

ChildPlus

Job description

Case Manager

Union County Community Action, Inc.
Work Location- Monroe, Union County, NC
www.uccainc.org/careers

Union County Community Action, Inc. (UCCA) is seeking a compassionate, organized professional to connect families with community resources, support children’s health and school readiness, and help families achieve their goals through Head Start services.

Starting Rate: $19.58 per hour

Schedule: Monday–Friday 7:30am-4:30pm (40 hours/week)

Why You’ll Love Working at UCCA

• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Medical, Dental, and Vision Insurance through BCBSNC
• Company Paid Life Insurance and Short-Term Disability Insurance
• 401(k) (Eligibility is after one year of employment)
• 12 Paid Holidays
• Paid Annual & Sick Leave
• Tuition Assistance opportunities
• Employee Referral Program
• Professional development and career growth opportunities
• Meaningful work serving children and families in our community

What You’ll Do

• Recruit and enroll eligible children and families into the Head Start program
• Develop and maintain Family Partnership Agreements with enrolled families
• Connect families with community resources and support services
• Assist families in scheduling and accessing health and developmental services
• Conduct home visits and provide ongoing family support
• Support parent engagement activities, meetings, and workshops
• Maintain accurate records and data entry within ChildPlus
• Collaborate with site staff and community partners to coordinate services
• Assist with program recruitment and outreach efforts
• Support transportation services as assigned

Qualifications

• Bachelor's Degree in Social Work, Sociology, Psychology, Human Services, or a related field
• One to three years of related experience working with children, families, or community programs preferred
• Experience in case management, family services, community outreach, or social services preferred
• Strong communication, organization, and relationship-building skills
• CDL required within 90 days of employment
• Valid driver's license required
• Bilingual preferred

Physical Requirements

Must be able to travel within the service area, conduct home visits, attend community events, move throughout program sites, and occasionally lift or move up to 50 pounds.

Equal Opportunity Employer

Union County Community Action, Inc. (UCCA) is an Equal Opportunity Employer. UCCA considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.

Ready to Make a Difference?

Join a team that values your passion, supports your professional growth, and makes a lasting difference in the lives of children and families.