Case Manager

Pearl Health Clinic; Idaho Falls (ID); On-site; USD 45,000 - 60,000; Full time

Job summary

Pearl Health Clinic in Idaho Falls is seeking a Case Manager to coordinate individual treatment plans for clients. The role involves working collaboratively with clients and other providers, linking clients to necessary support systems, and providing crisis intervention. Candidates must have a Bachelor's degree in health and human services, effective communication skills, and a valid Idaho driver’s license.

This position values working with underserved populations and requires adherence to HIPAA guidelines and ethical conduct.

Qualifications

• Able to work in the United States.
• Current Idaho driver’s licence required.
• Successful completion of drug screening and DHW background check.

Responsibilities

• Coordinate the delivery of each person’s treatment plan.
• Work as a team with clients, their families, and other providers.
• Link clients to support systems that promote their growth.
• Provide crisis intervention by assessing situations.
• Maintain strong boundaries and understand cultural diversity.

Skills

Strong communication skills

Ability to work independently

Crisis intervention skills

Basic keyboarding skills

Education

Bachelor’s degree in health and human services

Job description

Description

Case managers are an important part of the mental health field. They act as a safety net for those experiencing hardship and challenges in their life, providing comfort, suggestions, and referrals to outside agencies that will offer the best support or outcome for each situation. The goal of case management is to ensure a person is receiving the support they need while working to increase the individual's ability for self‑support and self‑advocacy.

Values

• Service: Provide excellent care to the clients/patients
• Work collaboratively with others
• Hope: View challenges as opportunities for growth
• Take steps to promote professional development of staff
• Solutions: Solve problems with ambition and pragmatism
• Work to achieve organizational goals
• Inspire: Appreciation sparks new ideas

Responsibilities – Case Manager

• Coordinate the delivery of each person’s treatment plan
• Work as a team with the client, their family and other providers to ensure the correct care plan is in place
• Link client to support systems that will promote growth
• Coordinating and monitoring the client’s ability to navigate and use services
• Evaluating progress quarterly while adjusting care as needed to improve care
• Provide crisis intervention by assessing the situation
• Be flexible with scheduling and perform and prioritize multiple functions and tasks
• Be able to work independently, follow verbal and written instructions and meet deadlines
• Comfortable navigating electronic documents and electronic systems required to perform job duties
• Maintain strong boundaries and understand cultural diversity
• Have a strong overview of mental illnesses and their effects on the brain
• Maintain confidential information within HIPAA guidelines and organisational policies
• Adhere to the PRA Ethics and Professional Conduct
• Value working with underserved and marginalised populations and appreciate diversity
• Adhere to mandatory abuse‑reporting laws
• Have a mature attitude and sensitivity to populations dealing with mental health challenges
• Submit records of weekly interventions, initial recovery plans and quarterly recovery plan reviews in a timely manner
• Attend monthly individual and group supervision with a clinician
• Attend periodic team, department and agency‑wide staff meetings
• Strong communication skills and basic keyboarding skills

Requirements

• Bachelor’s degree in health and human services is required
• Able to work in the United States
• Successful completion of drug screening and DHW background check
• Current Idaho driver’s licence and the ability to meet insurance requirements for a personal vehicle