Case Manager

Crisp Recruit; Hartford (CT); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Holidays and Personal/Vacation

401(k) Plan with Profit Sharing

Health, Vision, and Dental Insurance

Life Insurance

Job summary

Kenny, O’Keefe & Usseglio, P.C. in Hartford, CT is seeking a dedicated Case Manager to coordinate between our legal team and clients, ensuring smooth case progression and accurate administrative support.

You will handle client communications, document preparation, and filing tasks to support attorneys and case timelines. The role emphasizes organization, teamwork, and a growth mindset, with training provided for the right candidate and opportunities to contribute to a client-focused practice

Qualifications

• Experience in administrative or legal support is preferred but training is provided for the right candidate.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is required.
• Experience with case management systems is an advantage.
• Strong communication and collaboration abilities are essential.
• Excellent organization and task management in a fast-paced environment.
• Growth mindset: eager to learn and contribute to long-term success.
• Reliable, diligent, and able to meet deadlines with high-quality work.

Responsibilities

• Handle client and stakeholder communications via phone and email, providing timely updates to attorneys and tracking deadlines.
• Assist multiple attorneys with administrative tasks and client correspondence, including transcription and document formatting.
• Oversee case management activities such as tracking summons/complaints, liaising with marshals, and filing with courts.
• Manage client intake by gathering case details and entering information accurately.
• Coordinate attorney schedules, meetings, and deadlines to ensure organized operations.
• Maintain and organize physical and electronic case files with attention to accessibility and compliance.

Skills

Client communication

MS Office

Case management knowledge

Interpersonal skills

Organization

Growth mindset

Reliability

Tools

Case management systems

Microsoft Office Suite

Job description

Are you passionate about providing exceptional case management and administrative support in a client-focused legal environment?

Do you enjoy multitasking, communicating with diverse stakeholders, and staying organized while managing multiple priorities?

Are you excited about using your interpersonal skills, attention to detail, and organizational strengths to support attorneys, clients, and case progression?

Final question:

When faced with a challenge, do you get excited or run away?

At Kenny, O’Keefe & Usseglio, P.C., a highly respected legal firm in Hartford, CT, we have been championing the rights of personal injury victims with dedication and compassion. With a proven track record of recovering millions for our clients in cases ranging from auto accidents to wrongful death actions, our attorneys bring decades of experience, personalized attention, and exceptional results. As a boutique firm, we pride ourselves on providing individualized service, ensuring our clients feel supported throughout their journey.

Our collaborative office environment is at the heart of our success. From attorneys to support staff, every member works cohesively as a team, fostering a workplace where communication, shared goals, and professional growth flourish.

As we expand our reach and continue to provide unparalleled legal services, the Case Manager role has become a key component of our success. This position will ensure seamless coordination between our legal team and clients while helping cases move forward efficiently and accurately. Your contributions in this role will directly impact the efficiency, client experience, and overall organization of the firm.

What you’ll do:

• Client and Stakeholder Communication: Handle phone calls and correspondence with clients, opposing counsel, courts, and experts. Provide timely updates to attorneys and ensure deadlines are tracked.
• Legal Assistance: Assist multiple attorneys with administrative tasks and client communication. Transcribe dictations, format and type legal documents, ensuring accuracy and professionalism.
• Case Management: Oversee summons and complaints tracking, liaise with marshals, and ensure timely filing with courts.
• Client Intake: Handle phone calls and gather case details for potential new clients, ensuring accurate entry into the system.
• Schedule Management: Maintain and coordinate attorney schedules, ensuring appointments, deadlines, and meetings are organized and up-to-date.
• Document Management: Maintain and organize paper and electronic case files, ensuring accessibility, accuracy, and compliance with firm standards.
• Payment Management: Process check requests and ensure the timely and accurate management of payments.
• Office Support: Assist with various office tasks and contribute to maintaining a well-organized, efficient workplace.

What we’re looking for:

• Experience: Previous administrative or legal experience is preferred but not required. The firm is open to training the right candidate who is organized, dependable, eager to learn, and committed to delivering excellent support.
• Technical Skills: Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is required. Experience with case management systems is an advantage.
• Interpersonal Skills: Strong communication, a friendly demeanor, and the ability to collaborate effectively with a close-knit team.
• Organization and Task Management: Ability to prioritize tasks, manage deadlines, maintain detailed checklists, and stay organized in a fast-paced environment.
• Growth Mindset: Someone eager to learn, grow within the role, and contribute to the firm’s long-term success.
• Strong Work Ethic: Demonstrates reliability, diligence, dedication, and the ability to consistently meet deadlines while maintaining high-quality work.

Why you should work here:

• Impactful Work: Be part of a team dedicated to making a meaningful difference in clients’ lives by championing their rights and achieving justice.
• Collaborative Environment: Join a supportive team where everyone works cohesively to achieve common goals.
• Supportive Learning: Join a firm that values potential and invests in your growth through comprehensive training and support.
• Opportunities for Growth: Take advantage of annual reviews and opportunities to expand your legal support, case management, and administrative skills.
• Paid Holidays and Personal/Vacation Time: Enjoy time off to recharge and maintain a healthy work-life balance.
• 401(k) Plan with Profit Sharing: Plan for your future with employer-supported retirement savings.
• Health, Vision, and Dental Insurance: Comprehensive coverage to support your well-being.
• Life Insurance: Peace of mind with life insurance benefits fully supported by the firm.

Compensation:

• Salary is $25–$30 per hour, depending on experience.

At Kenny, O’Keefe & Usseglio, P.C., the Case Manager role is more than just a job – it’s a chance to be part of a team that is making a difference in people’s lives. Whether you’re managing case files, supporting attorneys, coordinating communication, or helping clients receive timely updates, your contributions will directly impact the firm’s success and client experience.