Case Manager

Centerstone of Florida; Fort Myers (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with company-m

Paid time off & holidays

AD&D and life insurance

Job summary

Centerstone of Florida is seeking a Case Manager to provide mental health and substance use services, coordinating care with clients in offices, hospitals, and homes. The role emphasizes linkage to resources and ensuring continuity of care for individuals with co-occurring disorders.

You will perform assessments, develop treatment plans with input from clients and families, and maintain timely EMR documentation. A valid FL driver’s license and local community collaboration are needed for success.

Qualifications

• Bachelor's degree required with strong organizational and communication skills.
• Experience with mental health and/or substance use disorders is preferred.
• Ability to develop supportive relationships while maintaining professional boundaries.

Responsibilities

• Provide individual, family, and group case management for mental health and substance use disorders.
• Link clients and families to needed resources and coordinate care with partners.
• Complete documentation in Electronic Medical Records in a timely manner.
• Coordinate with local authorities and stakeholders to maintain treatment continuity.
• Deliver outreach services in office, hospital, and client environments.

Skills

Communication skills

Interpersonal skills

Time management

Co-occurring disorders

Community resources knowledge

Education

Bachelor's degree

Tools

EMR systems

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION

SUMMARY OF POSITION

Provide mental health, substance abuse and outreach services to individuals who may have a mental health and/or substance use disorder. This role will work with community partners and local stakeholders to provide comprehensive care. The Case Manager will meet with individuals in the office, hospital, and/or their own environment such as in the client's home, schools/work, etc. This role will ensure continuity of care with clients through case management services as well as link clients and their families to needed resources to help to improve their quality of life. A variety of clinical training opportunities are available based on program and interest.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department.
• Provides individual and group mental health and substance use disorder case management services. Refers, advocates, and links client and family for additional services as identified.
• Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills. Assist clients with developing natural support systems.
• Transport clients in company vehicles to necessary appointments as needed.
• Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
• Conduct clinical behavioral health assessments.
• Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
• Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process.
• Completes all required agency trainings to maintain 100% compliance.
• Maintains departmental productivity expectations.
• Additional training and/or certification may be required based on specific program guidelines.
• Completes all other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge and understanding of the characteristics of individuals with co-occurring issues, their families, and family systems.
• Good organizational and time management skills.
• Competency with electronic medical records, computer systems, and documentation.
• Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism. Accountable and self-directed with daily job duties.
• Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills.
• Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
• Community-based program case managers must have a valid FL driver's license.

QUALIFICATIONS

Education Level

Bachelor's degree required. Good organizational, time management, written and verbal communication skills. Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.

Certification/Licensure

Community-based program case managers, who either take crisis calls and/or home visits, must have a valid FL driver's license with a good driving record and current auto insurance.

PHYSICAL REQUIREMENTS

• Standing - 10%
• Sitting - 90%
• Squatting - Occasional
• Kneeling - Occasional
• Bending - Occasional
• Driving - Occasional
• Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type: Full time

Pay Range: $16.50--$23.10

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, E