Case Manager

Chimes; Easton (Northampton County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Paid Time Off

403(b) Match

Employee Recognition

Referral Bonus

Tickets at Work Discounts

Job summary

Chimes in Easton, PA seeks a dedicated Case Manager to provide community-based behavioral health services and monitor resources to support clients living safely in the community. You will carry a caseload and develop strength-based, measurable service plans aligned with recovery principles.

The role requires active participation in an on-call rotation and coordination with multiple providers, families, and payers to ensure timely documentation and service access.

Qualifications

• Valid Pennsylvania Driver's License with minimal demerits (points)
• Bachelor’s degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, nursing, counseling, or education
• High school diploma plus social science credits and 2 years in human services with 2 years direct client contact (1 year in Lehigh/Northampton counties)
• High school diploma plus 5 years mental health direct care in public or private human services and prior case management role before 1989

Responsibilities

• Carry a caseload of up to 30 clients
• Perform case management duties for Behavioral Health Services consumers
• Provide services based on Recovery Model principles
• Develop measurable, strength-based service plans toward outcomes
• Assist consumers in obtaining housing, food, healthcare, employment, and socialization
• Coordinate with families, payers, and support agencies
• Act as single point of contact for health and social services linkages
• Provide timely client service documentation and re-authorizations
• Submit payroll and billing documentation
• Be available for 24/7 on-call rotation

Skills

Caseload management

Recovery-based approach

Communication skills

Education

Bachelor’s degree in sociology, social work, psychology, or related field

High school diploma + relevant social science credits

12 college credits + 2 years human services experience

12 college credits + 2 years direct client contact

Job description

Job Details

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description:

The case manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner.

Schedule Details:

Various Hours

Location:

Easton, PA

Program:

Behavioral Health Services

Pay Rate:

$20

Job Functions:

• Carry a caseload of up to 30 clients
• Perform case management duties for consumers involved in Behavioral Health Services
• Provide services based on Recovery Model principles
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
• Assists consumer service needs and assists consumers in assessing appropriate mental health services
• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
• Monitor the consumer’s participation in the recovery plan and support services
• Provide effective crisis assessment and crisis intervention to consumers when necessary
• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
• Act as an effective “single point of contact” for multiple health and social services linkages
• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
• Submit accurate and timely payroll and billing documentation
• Need to be available for an on-call rotation 24/7

Minimum Requirements:

Education/Experience/Licensure (Must Meet One of the Following Criteria):

• Valid Pennsylvania State Driver's License with no more than three points
• A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
• A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years of experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)
• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!