Case Manager

North Central Mental Health Services, Inc.; Columbus (OH); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Disability Coverage

401(k) with Employer Match

Roth Options

Paid Time Off

Mileage Reimbursement

Free Parking

Student Loan Forgiveness Program

Credentialing Supervision

Referral Bonuses

CARF Accreditation

Job summary

North Central Mental Health Services, Inc. is seeking a Behavioral Health Case Manager in Franklin County to provide compassionate, community-based care. You will develop care plans with clients, coordinate services, advocate across systems, monitor progress, and intervene in crises as needed.

The role emphasizes education, collaboration, documentation, and culturally sensitive support. The position offers a full-time schedule, competitive pay at $25.00/hour, and a comprehensive benefits package

Qualifications

• Bachelor’s degree required in social work, psychology, behavioral health or related field.
• Demonstrated compassion and dedication to helping people.
• Organized and detail-oriented with strong resource management.
• Familiarity with community resources (preferred).
• Experience in mental health or case management (preferred).
• Ability to provide 1,248 patient service hours annually.
• Valid Ohio driver's license with reliable transportation.

Responsibilities

• Care Plan Development: develop personalized treatment plans with clients, families, and healthcare professionals.
• Service Coordination: connect clients to therapy, housing, employment support, and recovery programs.
• Advocacy: advocate for clients within healthcare, legal, and social service systems.
• Ongoing Monitoring: track progress, ensure treatment adherence, adjust plans as needed.
• Crisis Intervention: provide immediate support during emergencies.
• Education & Support: empower clients with mental health information and resources.
• Collaboration: liaise between healthcare professionals, social workers, and benefit providers.
• Documentation & Compliance: maintain EMR records meeting standards.
• Empowerment & Cultural Sensitivity: deliver respectful, inclusive services.

Skills

Compassion

Organized & detail-oriented

Community resources familiarity

Mental health case management

Patient service hours commitment

Education

Bachelor’s degree in Social Work or related field

Tools

EMR System

Job description

Make a Lasting Impact. Be the Difference. Join our team as a Behavioral Health Case Manager and play a vital role in transforming lives through compassionate, community-based care in Franklin County. If you're passionate about advocacy, coordination, & empowerment, this is your opportunity to make a difference!

What We Offer

Consistent Full-Time Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Competitive Pay: $25.00/hour
Mileage Reimbursement: At standard federal rates for client-related transportation
Meaningful Work: Help individuals with mental health conditions achieve independence

Comprehensive Benefits Package

• Fast & Easy Digital Onboarding - Get started quickly
• Supportive & Collaborative Team Environment
• Advanced Case Manager Training - Expand your skills
• Electronic Medical Records (EMR) System - Stay organized & efficient
• Medical, Dental & Vision Insurance - Comprehensive coverage for your well-being
• Employer-Paid Life Insurance & Disability Coverage - Peace of mind for you and your family
• 401(k) with Employer Match & Roth Options - Secure your financial future
• Generous Paid Time Off (PTO) - Vacation, sick leave, and personal days
• Mileage Reimbursement - Drive worry-free
• Free Parking - No extra commuting costs
• Federal Student Loan Forgiveness Program Participation - Save on student debt
• Career Growth & Credentialing Supervision - Licensed advancement opportunities
• Referral Bonuses - Get rewarded for bringing great people to the team
• Accredited by CARF International - Work with an award-winning organization
• 50+ Years of Service in Franklin County - Join a trusted non-profit

Your Role & Responsibilities

• Care Plan Development: Work closely with clients, families, and healthcare professionals to create personalized treatment plans based on assessments of mental health, substance use, and other barriers.
• Service Coordination: Connect clients to essential services, including therapy, counseling, housing assistance, employment support, and substance use recovery programs.
• Advocacy: Champion clients' rights within healthcare, legal, and social service systems to ensure they receive dignified and appropriate care.
• Ongoing Monitoring: Track client progress, ensure treatment adherence, and adjust care plans as needed to keep them moving forward.
• Crisis Intervention: Provide immediate assistance during emergencies to ensure client safety and well-being.
• Education & Support: Empower clients and families with knowledge about mental health conditions, treatment options, coping strategies, and community resources.
• Collaboration: Serve as a liaison between healthcare professionals, social workers, legal representatives, and benefit providers to ensure well-rounded support.
• Documentation & Compliance: Maintain accurate, timely records in the EMR system, meeting all compliance and accreditation standards.
• Empowerment & Cultural Sensitivity: Provide respectful, inclusive services that recognize the unique backgrounds and needs of each individual.

What You Need To Join Us

• Bachelor’s Degree Required (Social Work, Psychology, Behavioral Health, or related field preferred)
• Compassion & Dedication - A strong desire to make a real impact in people's lives
• Organized & Detail-Oriented - Advocate effectively for clients while managing multiple resources
• Familiarity With Community Resources (preferred But Not Required)
• Prior Experience in Mental Health or Case Management (preferred but not required)
• Ability to Provide 1,248 Patient Service Hours Annually (104/month)
• Valid Ohio Driver's License & Reliable Transportation - Clean driving record (≤4 points)
• Completion of 90-Day Paid Training Program
• Successful Background Check & Pre-Employment Drug Screening

Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA.