Case Manager

The Salvation Army USA Eastern Territory; Cleveland (OH); On-site; USD 22,730 - 32,373; Full time

Job summary

The Salvation Army USA Eastern Territory in Cleveland, Ohio is hiring for a position focused on providing direct assistance to clients while ensuring adherence to relevant conditions. Responsibilities include supervising residents, assisting treatment staff, and reporting statistics.

The desired candidate must possess a Bachelor’s Degree in Criminal Justice or related field, have good communication skills, and the ability to lift and carry heavy boxes. This position offers a pay rate of $20.00/hour.

Qualifications

• Must have a valid driver’s license and be insurable.
• Read and write legibly.
• Current CPR/First Aid certification or in process.

Responsibilities

• Supervise program residents on the assigned floor.
• Provide individual and group counseling as assigned.
• Report accurate weekly statistics.

Skills

Communication skills

Ability to lift and carry boxes weighing 50 pounds or more

Effective public interaction

Pro-social behavior

Education

Bachelor’s Degree in Criminal Justice or related field

Associate’s Degree with 2 years experience

Job description

Provide direct assistance to assigned caseload of clients while ensuring adherence to conditions of the Department of Rehabilitation and Corrections and The Salvation Army Harbor Light Complex.

This position pays $20.00 / hour

Responsibilities

• Supervise program residents on the assigned floor.
• Supervise residents on assigned caseload, meeting with them as often as needed.
• Assist and support treatment staff in resident’s program plan.
• Urge resident participation in appropriate community activities.
• Provide individual and group counseling as assigned.
• Report accurate weekly statistics.
• Refer residents to appropriate community treatment resources to achieve their program goals.
• Ensure all resident bed checks and headcounts are being performed and documented.
• Ensure that all people and materials are monitored for contraband.
• Ensure all corrections residents are monitored through complete administration of check-in and check-out procedures.

Act as Team Leader as requested and perform other duties as instructed by your supervisor

Qualifications

• Bachelor’s Degree in Criminal Justice or related field.
• Associate’s Degree in Criminal Justice or related field plus 2 years experience in the community corrections field.
• Must be able to routinely lift and carry boxes weighing 50 pounds or more.
• Must be able to use stairs, when necessary, for building evacuations, drills or during elevator maintenance.
• Must have a valid driver’s license and be insurable by The Army’s insurance carrier.
• Read and write legibly. Good communication skills.
• Current CPR/First Aid certification or in process of obtaining.
• Effective in dealing with the public and/or dealing with intoxicated individuals.

Modeling Skills

• Speaks positively about the programs, staff and The Salvation Army.
• Verbalizes pro-social thinking using respectful language, tone of voice and body language.
• Displays pro-social behavior.
• Maintains appropriate boundaries with clients and employees.