Case Manager

LAUKOA; City of Watervliet (NY); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid vacation and sick leave

Employer-paid life and AD&D insurance

Flexible work environment

Voluntary benefits: critical illness,

accident insurance

identity theft coverage

pet insurance

Employee Assistance Program

Job summary

LAUKOA seeks a Case Manager to support the New York Army National Guard, focusing on accurate medical/dental records management, assisting Soldiers with records, and supporting readiness programs. The role works closely with Soldiers and medical staff to process documentation and coordinate SRP/MRW activities in a mission-driven setting.

This full-time contract role requires on-site work in Watervliet, NY, with occasional travel and a Monday–Friday schedule.

Qualifications

• Pre-employment background check mandatory.
• CAC and NACI background check required.
• Reliable transportation.
• Travel to NY locations for service members several times a year.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Nursing degree (RN/MSN/APN) or military case management experience.

Responsibilities

• Track medical status of all assigned Soldiers.
• Coordinate treatment plans with medical facilities.
• Submit case processing and medical documentation to providers.
• Travel to MRE events as needed by state and units.
• Manage care from condition identification to readiness or separation.
• Ensure medical documentation is filed in electronic records.
• Maintain HIPAA standards and guidelines.
• Educate Soldiers on resources to improve readiness.

Skills

CAC background check

Education

Nursing degree (RN/MSN/APN)

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

LAUKOA brings together a diverse portfolio of companies delivering mission-critical services to the Department of Defense, federal agencies, and commercial organizations. From environmental stewardship and infrastructure support to technology, operations, maintenance, and construction services, we help clients accomplish their goals through expertise, innovation, and trusted partnerships. Rooted in Native Hawaiian values, we are committed to delivering results that strengthen organizations, communities, and future generations.

Whether you’re building critical infrastructure in Greenland, supporting federal health programs in Florida, or protecting ecosystems in the Pacific, LAUKOA brings together people who care about what they do.

Current job opportunities withLAUKOA are posted here as they become available. Check back often for new positions!

SUMMARY:

Laukoa is seeking a Case Manager to support the State Surgeons Office for the New York Army National Guard (ARNG). This role helps maintain accurate and accessible medical and dental records, assists service members with obtaining and managing their records, and provides administrative support for medical readiness programs and events. The Case Management Assistant will work closely with Soldiers, medical personnel, and other offices to organize and process medical documentation, research information, respond to inquiries, and support Soldier Readiness Processing (SRP) and Medical Readiness Weekend (MRW) activities. This position is well suited for an organized, detail-oriented professional who enjoys helping others and working in a mission-focused environment.

This is a full-time, contract position with a Monday-Friday schedule and occasional weekend and in-state travel throughout New York.

• On-site: Watervliet, NY 12189
• Hourly Rate: $33.83 an hour plus $5.42 H&W applied to the first 40 hours worked /PTO each week
• REQUIRED: Acquiring CAC and passing NACI background check

DUTIES AND RESPONSIBILITIES:

• Responsible for tracking medical status of ALL assigned Soldiers.
• Coordinate Soldier treatment plans with appropriate medical facilities.
• Submit case processing, medical documentation, and profile concerns to military/contacted provider.
• Travel to and attend MRE events as determined by the needs of the state and the individual units.
• Manage Soldier care from the identification of the condition to when the Soldier is either:
  • Considered medically ready.
  • Administratively separated from the military.
• Ensure all medical documentation received from the Soldier and/or their medical team is received and placed in appropriately electronic record.
• Maintain Soldier medical records in accordance with Army Regulation (AR) 40-66, Medical Record Administration and Healthcare Documentation.
• Educate Soldiers on resources available to improve medical and dental readiness.
• Maintain Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines.
• Review and track health assessment lab results and contact SM and educate on lifestyle modifications.
• Update MODS as required on the following: immunizations, designation of pregnancy, eye exams, and medical warning tags.
• Track medical appointments by communication with unit to ensure Soldier attendance and submission of follow up documentation.
• Report Medical Readiness to the Commander or his/her designated representative.
• Prepare cases for and participate in monthly review of all open case files with Lead Case Manager/DSS.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook, and proficient with the use of the following; Module of the Medical Operational Data System (MODS) modules: Medical Non-Deployable (MND), Health Readiness Record (HRR), DENCLASS, Medical Data Protection System (MEDPROS), Line of Duty (LOD) and DOJPAAS 9

QUALIFICATIONS:

• Pre-employment background check mandatory.
• Acquiring CAC and passing NACI background check required
• Must have reliable transportation
• Contract employees will be required to travel to locations throughout New York State to meet with service members several times a year.
• Must have computer experience. Knowledge of Microsoft programs such as Excel, Adobe PDF and Word is a must
• Bachelo0rs Degree in Nursing as a Registered Nurse, Masters' of Science in Nursing or Advanced Practical Nurse or, three years of military case management experience as an assistant Case Manager or two years as military Dental Case Manager
• Experience in military, especially Army National Guard, or veterans populations
• Schedule:
  • 8 hour shift
  • Monday to Friday
• Occasional weekend travel in NY

LAUKOA is an Equal Opportunity/Affirmative Action/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

LAUKOA offers a best-in-class benefits program including:

• medical, dental and vision insurance
• a 401(k) program with employer match
• paid vacation and sick leave
• employer-paid basic life and AD&D insurance
• and a flexible work environment.

Additionally, employees can choose from several voluntary benefits including:

• critical illness coverage
• accident insurance
• identity theft coverage
• pet insurance
• and an Employee Assistance Program.

LAUKOA gives preference to Internal Candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.