Case Manager

LAUKOA; City of Schenectady (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid vacation and sick leave

Life and AD&D insurance

Flexible work environment

Job summary

Laukoa seeks a Case Manager to support the New York Army National Guard's State Surgeons Office. You will manage medical and dental records, assist Soldiers with their documentation, and provide admin support for readiness programs.

The role involves travel across New York, on-site duties in Watervliet, and a Monday–Friday schedule with occasional weekends. The position requires CAC/NACI background clearance, a valid driver’s license, and strong Microsoft Office skills.

Qualifications

• Pre-employment background check mandatory.
• Acquiring CAC and passing NACI background check required.
• Must have reliable transportation.
• Travel to locations throughout New York State for meetings.
• Computer experience with Microsoft programs (Excel, Word, PDF) is a must.
• Bachelor's in Nursing or advanced practice credentials; military case management experience preferred.

Responsibilities

• Track medical status for all assigned Soldiers.
• Coordinate treatment plans with medical facilities.
• Submit case processing and medical documentation to providers.
• Travel to attend MRE events as needed.
• Manage Soldier care from condition onset to medically ready or separation.
• Maintain and file medical records per AR 40-66.
• Educate Soldiers on resources to improve readiness.
• Maintain HIPAA standards and guidelines.
• Review health assessment labs and advise on lifestyle changes.
• Update MODS across immunizations, pregnancy designation, eye exams, and warnings.
• Track appointments and ensure follow-up documentation.
• Report Medical Readiness to the Commander or designee.
• Prepare cases for monthly open-file reviews with Lead Case Manager/DSS.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook; MODS modules handling.

Skills

CAC background

NACI background

Transportation

Microsoft Office

Education

Bachelor's degree in Nursing

MSN or APRN

Military case management experience

Tools

MODS

MEDPROS

LOD

Excel

Word

Adobe PDF

Job description

Mahalo for your interest in this role! Please see the full position description below and when ready.

SUMMARY:

Laukoa is seeking a Case Manager to support to the State Surgeons Office for the New Yord Army National Guard (ARNG). This role helps maintain accurate and accessible medical and dental records, assists service members with obtaining and managing their records, and provides administrative support for medical readiness programs and events. The Case Management Assistant will work closely with Soldiers, medical personnel, and other offices to organize and process medical documentation, research information, respond to inquiries, and support Soldier Readiness Processing (SRP) and Medical Readiness Weekend (MRW) activities. This position is well suited for an organized, detail-oriented professional who enjoys helping others and working in a mission-focused environment.

This is a full-time, contract position with a Monday-Friday schedule and occasional weekend and in-state travel throughout New York.

• On-site: Watervliet, NY 12189
• Hourly Rate: $33.83 an hour plus $5.42 H&W applied to the first 40 hours worked /PTO each week
• REQUIRED: Acquiring CAC and passing NACI background check

DUTIES AND RESPONSIBILITIES:

• Responsible for tracking medical status of ALL assigned Soldiers.
• Coordinate Soldier treatment plans with appropriate medical facilities.
• Submit case processing, medical documentation, and profile concerns to military/contacted provider.
• Travel to and attend MRE's events as determined by the needs of the state and the individual units.
• Manage Soldier's care from the identification of the condition to when the Soldier is either:
  • Considered medically ready.
  • Administratively separated from the military.
• Ensure all medical documentation received from the Soldier and/or their medical team is received and placed inappropriated electronic record.
• Maintain Soldier medical records in accordance with Army Regulation (AR) 40-66, Medical Record Administration and Healthcare Documentation.
• Educate Soldiers on resources available to improve medical and dental readiness.
• Maintain Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines.
• Review and track health assessment lab results and contact SM and educate on lifestyle modifications.
• Update MODS as required on the following: immunizations, designation of pregnancy, eye exams, and medical warning tags.
• Track medical appointments by communication with unit to ensure Soldier attendance and submission of follow up documentation.
• Report Medical Readiness to the Commander or his/her designated representative.
• Prepare cases for and participate in monthly review of all open case files with Lead Case Manager/DSS.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook, and proficient with the use of the following; Module of the Medical Operational Data System (MODS) modules: Medical Non-Deployable (MND), Health Readiness Record (HRR), DENCLASS, Medical Data Protection System (MEDPROS), Line of Duty (LOD) and DOJPAAS 9

QUALIFICATIONS:

• Pre-employment background check mandatory.
• Acquiring CAC and passing NACI background check required
• Must have reliable transportation
• Contract employees will be required to travel to locations throughout New York State to meet with service members several times a year.
• Must have computer experience. Knowledge of Microsoft programs such as Excel, Adobe PDF and Word is a must
• Bachelo0rs Degree in Nursing as a Registered Nurse, Masters' of Science in Nursing or Advanced Practical Nurse or, three years of military case management experience as an assistant Case Manager or two years as military Dental Case Manager

Desirable Skills:

• Experience in military, especially Army National Guard, or veterans populations
• Schedule:
  • 8 hour shift
  • Monday to Friday
• Occasional weekend travel in NY

LAUKOA is an Equal Opportunity/Affirmative Action/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Benefits:

LAUKOA offers a best-in-class benefits program including:

• medical, dental and vision insurance
• a 401(k) program with employer match
• paid vacation and sick leave
• employer-paid basic life and AD&D insurance
• a flexible work environment

Additionally, employees can choose from several voluntary benefits including:

• critical illness coverage
• accident insurance
• identity theft coverage
• pet insurance
• an Employee Assistance Program

LAUKOA gives preference to Internal Candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.