Case Manager

A-Safe-Haven-Foundation-3; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A Safe Haven Foundation in Chicago seeks a housing case manager to help clients secure stable housing through Rapid Rehousing and Housing First programs. You will assess needs, coordinate with landlords, and guide clients through paperwork and eligibility.

The role requires strong collaboration, knowledge of HUD resources, and experience with vulnerable populations. This on-site position offers growth and the chance to make a lasting impact in the community.

Qualifications

• Bachelor's degree or 1–2 years related experience or equivalent.
• 3+ years of case management experience with housing programs preferred.
• Knowledge of HUD programs and local housing resources.
• Computer skills: Excel, Word, Outlook; keyboarding.

Responsibilities

• Works with families and individuals experiencing homelessness to establish housing goals and obtain independent housing.
• Assists clients with navigating the administrative processes and paperwork for housing.
• Establishes relationships with landlords and property management to identify housing opportunities.
• Maintains case management documentation and monitors client progress toward housing goals.
• Views and evaluates potential housing locations for suitability and maintenance.
• Travels as required.
• Performs other duties as assigned by management.

Skills

Case management

Housing program knowledge

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Keyboarding

Job description

SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing.DUTIES AND RESPONSIBILITIES:Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.Provides clients with appropriate housing opportunities.Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities.Ensures required case management documentation and forms are completed.Creates case notes, track, and monitor clients’ progress to provide support and ensure their housing goals are met.Works with property owners and representatives to obtain required documents in support of financial assistance requests.Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation.Travels as required.Performs other related duties as assigned by management.Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding.Other skills required:3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred.Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.Knowledge of HUD programs, resources, opportunities, and regulations.Knowledge of local community programs, resources, opportunities, and regulations.