Case Manager

CAN; Catonsville (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

CAN in Catonsville, Maryland is seeking a dedicated Case Manager to provide professional social work services to homeless individuals. You will assess client needs, create service plans, and connect clients with essential resources to improve their living conditions. This full-time role involves data collection, reporting, and collaboration with other agencies.

The ideal candidate holds a master's degree in social work and has strong interpersonal skills. The position offers a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• Possession of a master's degree in social work preferred.
• Knowledge of principles, practices, and theories of social work.
• Ability to gather and assess client information.

Responsibilities

• Provide direct professional social work services and case management.
• Monitor client progress and assess their needs.
• Prepare case histories and maintain records.

Skills

Knowledge of social work practices

Writing skills

Good interpersonal skills

Ability to assess clients' needs

Education

Master's degree in social work

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Summary / Objective

Under the close supervision of a Clinical Director, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. The Case Worker will have two areas of Case Management focus: Housing and Linkage with Benefits and Community Service Providers. This worker will assess client needs and strengths, create service plans and implement through referral and linkage to Agency and Community resources for entitlement programs, employment and vocational rehabilitation services, mental health services as well as to numerous other essential support services for homeless clients. Monitoring and ongoing assessment are essential components of this worker’s duties to assist clients to become physically and mentally healthier, housed and in safe stable environments and as independent as possible. At all times, the Case Manager will provide customer service to both internal and external customers that meets or exceeds the standards set by the Agency.

Key Responsibilities

Data Collection and Reporting - All pertinent data will be entered into the HMIS database and will be updated in a timely manner. Client contact sheets will be maintained listing clients served, services rendered and the nature of direct and collateral contacts. Monthly, Quarterly and Annual reports will be generated which will include but not be limited to the number of unduplicated clients, client encounters, collateral contacts, access to case management, and a breakdown of the services rendered. Case load numbers, demographic information and other data is to be tracked, analyzed, and reported.

Attends staff conferences and meetings related to the progress of clients. Contributes to program evaluation and research. Prepares case histories and other reports, maintains records on social services rendered, and monitors activities of patients/clients.

Maintains contact with other health, education, and welfare agencies and professionals to assure that the needs of clients are met. Interprets specific program policies and procedures to clients and other interested parties.

All other duties as assigned.

Training and Experience

Possession of a master's degree in social work from a college or university approved by the Council of Social Work Education, or possession of a license, issued by the Maryland Board of Social Work Examiners, as a Graduate Social Worker preferred.

Knowledge, Skills, and Abilities (Entry Level)

• Knowledge of the principles, practices, and theories of social work and human behavior.
• Knowledge of the diagnosis, treatment, and management of social, mental, and emotional dysfunctions.
• Knowledge of current social, economic, and health problems.
• Knowledge of individual, family and group therapy dynamics and techniques.
• Skill in applying social work theories and principles to a variety of case settings.
• Writing skills are necessary to complete forms, case histories, and reports.
• Good interpersonal skills.
• Ability to gather and assess information for the purpose of evaluation or assessment.
• Ability to assess the needs of clients.
• Ability to assist in developing effective treatment or service programs for individuals and to provide crisis intervention.
• Ability to interpret and apply Federal, State, and local guidelines, regulations, and procedures for practicing social work services.
• Ability to prepare accurate and comprehensive reports.
• Ability to establish effective working relationships with all contacts.

Knowledge, Skills, and Abilities (Full Performance)

• Knowledge of applicable Federal, State, and local regulations, procedures, and guidelines.
• Knowledge of alternate and additional resources for clients.

Physical and Environmental Conditions

The work of this classification is essentially sedentary but may include occasional walking, standing, and/or other limited physical activities. Some positions within this classification require traveling between work sites.

Position Type / Expected Hours of Work

This is a Full-Time position. Schedule to be discussed with Manager.

Travel

Some travel is expected.

AAP / EEO Statement

Community Assistance Network is an equal opportunity employer.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.