Case Manager

Akua Mind Body; California (MO); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

PTO (Vacation, Sick)

Equity Shares (ESOP)

Job summary

Akua Behavioral Health in California is seeking a Case Manager for a Substance Use Prevention Treatment program. The role blends clinical expertise with administration, including ASAM assessments and billing in the Smart Care EHR system, with telehealth as part of a hybrid on-site/off-site model.

The ideal candidate has at least 1 year in SUD or behavioral healthcare, holds CADC or SUDCC certification or higher, and can navigate regulatory documentation, care planning, and crisis support in a

Qualifications

• CADC or SUDCC certification or higher is required.
• Minimum 1 year of substance use or behavioral healthcare experience.
• Valid CA driver's license and health/safety clearances required.
• Ability to pass Live Scan and maintain licensing standards.

Responsibilities

• Conduct ASAM assessments to determine client needs and goals.
• Develop personalized treatment plans using motivational interviewing.
• Lead psychoeducational groups on recovery and relapse prevention.
• Coordinate referrals to mental health, housing, and vocational services.
• Maintain timely documentation and regulatory compliance.
• Provide telehealth case management as part of hybrid model.
• Respond to crises and collaborate with treatment team.

Skills

Clinical assessment

Telehealth

Education

CADC or SUDCC Certification or higher

Tools

Smart Care EHR

ASAM criteria

Job description

Type: Full-Time, Non-Exempt

Compensation: $28-$32 per hour

• PTO (Vacation, Sick)
• Equity Shares (ESOP)

Job Description

The Case Manager in a Substance Use Prevention Treatment (SUPT) Program is a role that combines clinical expertise, administrative proficiency, and a commitment to client-centered care. This role is integral in conducting ASAM assessments and managing daily billing in the Smart Care Electronic Health Record (EHR) platform. The ideal candidate will be a professional with a strong background in SUD treatment, proficient in ASAM criteria, and capable of navigating Smart Care EHR software. Case Manager reports to Program Director or Program Manager.

This is a hybrid position that includes both onsite and remote/telehealth responsibilities, as the program will include telehealth services.

Key Responsibilities

• Assessment: Conduct comprehensive ASAM assessments of the client's needs, strengths, and challenges, including mental health, substance use, and medical, social, and environmental factors. This will help in creating care plans that focus on psychosocial rehabilitation and vocational goals.
• Planning: Using motivational interviewing and supportive counseling skills, develop personalized treatment plans that address clients' recovery goals.
• Group Facilitation and Skills Training: Play a key role in leading psychoeducational groups to teach recovery, relapse prevention, and independent living skills.
• Case management: Connect clients to appropriate resources and services, such as mental health treatment, substance abuse counseling, medical care, housing assistance, and vocational support.
• Monitoring and Support: Keep regular contact with clients, offering support, encouragement, and crisis intervention as needed. Also, assist the primary therapist in increasing motivation to engage in treatment.
• Collaboration and Discharge Planning: Work closely with the treatment team, including therapists, licensed vocational nurses, clinical technicians, and other professionals, to ensure coordinated and effective care. Keep referral partners informed of the client’s progress and discharge plan.
• Documentation: Adhere to program and regulatory requirements Drug Medi-cal guidelines by maintaining accurate and timely documentation of client progress, interactions, and services provided.
• Crisis Management: Respond effectively to crises, de‑escalating and coordinating with emergency services when necessary.
• Telehealth: Provide case management services, client support, and other assigned services through telehealth as part of the program's hybrid treatment model.

Other Duties as assigned

• Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
• Maintains clients’ records by reviewing case notes; logging events and progress.
• Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
• Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results

Qualifications & Skills

• License/Certification: CADC or +/ SUDCC or + Certification or higher (required)
• Experience: 1+ year(s) in the field of Substance abuse/ 1+ year(s) of behavioral healthcare experience (required)
• Additional: Valid CA Driver's License, Current Health Screen / Physical, TB Test Clearance, Current CPR/First Aid certificate, Able to Pass Live Scan (required)

Company Description

Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment and offer various levels of care from Master’s and Doctorate level clinicians at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence‑based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.