Case Manager

Services for the UnderServed; Brooklyn (AL); On-site; USD 50,000 - 55,000; Full time

Job summary

S:US is seeking a Case Manager in Brooklyn, NY to ensure quality care for program consumers in a Certified Community Behavioral Health Clinic (CCBHC). You will manage caseloads, develop service plans, and help clients access medical, psychological, substance use, vocational, food and clothing resources.

The role emphasizes crisis intervention, advocacy, daily living supports, strong interdisciplinary collaboration, and documentation in line with agency standards.

Qualifications

• Bachelor's Degree in Human Services or related field.
• 2 years' experience with individuals with mental illness, substance abuse issues and/or a history of homelessness.
• Working knowledge of e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System.

Responsibilities

• Provide case management to assigned caseload.
• Develop and monitor individual service plans in conjunction with agency consumers.
• Assist agency consumers with accessing needed community services through the development of a referral network, referral and follow up.
• Assist agency consumers with problem solving and crisis intervention.
• Accompany agency consumers on medical, psychiatric, and public benefit appointments as necessary.
• Advocate for consumer and support self-advocacy.
• Identify problems in daily living skills and provide hands-on assistance or referrals.
• Maintain strong working relationships with therapeutic support services to ensure quality care.
• Document all services in compliance with agency standards.
• Collaborate in off-site recreation, socialization, education and skill-building activities for community inclusion.
• Liaise with community-based services and groups including civic, social service government and business orgs.
• Participate in supervision, meetings, case conferences and trainings.
• Adhere to on-call cell phone system for crises and emergencies.
• Role is 75% field work; travel is required; driving not required.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Microsoft Word

Excel

PowerPoint

Windows OS

Email

Education

Bachelor's Degree in Human Services or related field

Tools

Microsoft Word

Excel

PowerPoint

Windows OS

Job description

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

Location: Brooklyn, NY

Case Manager ensures the best quality of care and services for program consumers in a Certified Community Behavioral Health Clinic (CCBHC). "CCBHCs are designed to provide a comprehensive range of mental health and substance use disorder services, particularly to vulnerable populations with the most complex needs".

SCOPE OF ROLE: The ideal candidate will provide Case Manager services to clients within the scope of the clinic and be creative, innovative, open to change.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with agency consumers
• Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• This role is comprised of 75% field work, travel is required, driving is not required
• Other duties as assigned.

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree in Human Services or related field.
• 2 years' experience with individuals with mental illness, substance abuse issues and/or a history of homelessness.
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System.

PREFERRED QUALIFICATIONS & SKILLS

• Master’s Degree in Human Services or related field.
• Bilingual English/Spanish is a plus.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].