Case Manager

HELP USA; Bronx (ID); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance (Cigna)

Paid time off (PTO)

401(k) with company match

Job summary

HELP USA is seeking a Case Manager for the Crotona program in the Bronx. You will connect clients experiencing homelessness with housing, coordinate with the service team to build independent living plans, and hold regular client meetings to drive progress toward stability.

Responsibilities include directing referrals to employment, education, and health services, and supporting clients as they work toward self-sufficiency in a compassionate, client-centered environment.

Qualifications

• Bachelor's degree in social work or related field or equivalent experience.
• Strong ability to manage multiple priorities and keep stakeholders informed of status.
• Excellent written and spoken communication skills.

Responsibilities

• Coordinate with the service team to develop independent living plans for clients.
• Meet with clients regularly to help implement their plans and secure housing.
• Provide referrals for employment, education, medical and mental health services, childcare, and substance use support.

Skills

Communication skills

Prioritization

Written and oral communication

Education

Bachelor's degree in social work or related field

Job description

Program: Crotona | 785 Crotona Park North, Bronx NY 10460

What You’ll Do

Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s situation, you’ll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.

You’re a great fit for this role if you have:

• Bachelor's degree in social work or a related field OR equivalent experience and skills.
• Are able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status.
• Great communication skills (written and oral).
• Want to help people experiencing homelessness.

Compensation

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.