Case Manager

Multicultural Aids Coalition, Inc.; Boston (MA); Presencial; USD 48.000 - 70.000; Jornada completa

Descripción de la vacante

Multicultural-Aids-Coalition, Inc. is seeking a compassionate Case Manager in Boston to connect people living with HIV to essential care and support. You will engage clients at various sites, provide emotional support, and help them build skills to manage their health.

Join a team dedicated to health equity and working with communities of color. You will collaborate with providers, advocate for clients, and contribute to education and outreach efforts within MAC.

Formación

• High school diploma or GED required; BA in health, human services, or related field, or 3–5 years of related experience.
• Experience with diverse, at-risk populations within communities of color.
• Strong communication and time management skills; ability to work independently and in a team.
• Group facilitation skills and strong computer skills.
• Experience using social media for outreach is a plus.

Responsabilidades

• Do outreach in the community and at MAC's HIV screening services, clinics, and testing sites to engage new clients.
• Help clients connect to services if newly diagnosed, in care only sometimes, or lost to care.
• Offer emotional support as clients cope with a diagnosis and manage their care.
• Help clients navigate medical and social services to stay in care and build care coordination skills.
• Advocate for clients inside the agency and with outside case managers and providers.
• Lead individual and group health education and risk reduction sessions.
• Enroll clients and maintain secure, confidential files in line with MAC protocols and HIPAA.

Conocimientos

Outreach skills

Case management

Communication

Time management

Group facilitation

Team collaboration

Social media outreach

Educación

High school diploma or GED

BA in health/human services or related field

3–5 years related experience

Descripción del empleo

About the Role

MAC is looking for a compassionate, motivated Case Manager to connect people living with HIV to the care and support they need. You'll reach clients who are newly diagnosed, out of care, or hard to reach, then walk alongside them as they build the confidence and skills to manage their health. If you care about health equity and want work that makes a real difference in communities of color, we'd love to hear from you.

What You'll Do

• Do outreach in the community, at MAC's HIV screening services, clinics, and testing sites to engage new clients
• Help clients who are newly diagnosed, in care only sometimes, or lost to care get connected to services
• Offer emotional support as clients cope with a diagnosis and manage their care
• Help clients navigate medical and social services so they stay in care and build their own care coordination skills
• Advocate for clients inside the agency and with outside case managers and providers
• Support clients in developing harm and risk reduction strategies, and reinforce them over time
• Refer clients to in-house services such as Hep C, STI, and COVID testing and counseling
• Lead individual and group health education and risk reduction sessions
• Enroll clients and keep secure, confidential, up-to-date files in line with MAC protocols and HIPAA
• Take part in agency meetings, program planning, and professional development

What You Bring

• High school diploma or GED required, plus a BA in health, human services, or a related field, or 3 to 5 years of related experience
• Experience working with diverse and at-risk populations within communities of color
• Strong communication and time management skills
• Comfort working independently and as part of a team
• Group facilitation skills
• Strong computer skills
• Experience using social media for outreach is a plus

MAC is an equal opportunity employer. We strongly encourage people with lived experience and people from the communities we serve to apply.