Medical Case Manager - HOPE

Hamilton Health Center Inc.; Harrisburg (Dauphin County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Generous paid time off

Birthday holiday + 7 paid holidays

Medical, dental, and vision coverage

Company-paid life insurance

Retirement plan with employer match

Employee Assistance Program

Job summary

Hamilton Health Center Inc. is seeking a Medical Case Manager to provide HIV-focused case management through the HOPE program under Ryan White Part B. You will help clients access medical care, promote treatment adherence, and support continuity of care while ensuring compliant documentation.

You will work with an interdisciplinary team to deliver patient-centered services and participate in outreach activities, continuing education, and community engagement initiatives.

Qualifications

• Knowledge of case management principles in healthcare.
• Ability to learn program-specific data systems and databases.
• Strong communication and engagement with diverse populations.

Responsibilities

• Provide specialized case management for individuals living with HIV.
• Facilitate access to medical care and support services for continuity of care.
• Monitor treatment adherence and documentation according to program rules.
• Enter documentation accurately into electronic systems and reports.
• Collaborate with an interdisciplinary team to support patient-centered outcomes.
• Conduct rapid HIV testing in office and community settings.
• Participate in outreach activities and patient engagement initiatives.
• Complete required continuing education per program regulations.

Skills

Case management knowledge

Data entry

Interpersonal skills

Cultural humility

Organization skills

Job description

Job Summary

Hamilton Health Center is seeking a Medical Case Manager to provide specialized case management services to individuals living with HIV through our HOPE program under the Ryan White Part B program.

This role plays an important part in improving health outcomes by helping clients access appropriate medical care and support services, promoting treatment adherence, and supporting continuity of care. The Medical Case Manager will work collaboratively with an interdisciplinary team to provide patient-centered services while ensuring accurate documentation and compliance with applicable program, funding, and regulatory requirements.

Why Join Hamilton Health Center

• Mission-driven organization serving individuals and families throughout Central Pennsylvania
• Opportunity to make a direct impact in the lives of individuals living with HIV
• Collaborative, interdisciplinary care environment
• Opportunity to connect clients with healthcare, supportive services, and community resources
• Stable, community-focused work setting

Compensation & Benefits

• Generous paid time off
• Birthday holiday + 7 paid holidays
• Medical, dental, and vision coverage
• Company-paid life insurance
• Retirement plan with employer match
• Employee Assistance Program

Key Responsibilities

• Provide specialized medical case management services to individuals living with HIV
• Facilitate timely and coordinated access to appropriate medical care and support services to promote continuity of care
• Conduct treatment adherence activities to assess client readiness for and adherence to HIV treatment
• Maintain compliance with documentation, reporting, and client contact requirements established by program funding organizations and regulatory bodies
• Enter required documentation accurately and efficiently into appropriate electronic systems
• Collaborate with interdisciplinary teams to support a patient-centered approach to improving health outcomes
• Conduct rapid HIV testing in both office and community-based settings
• Participate in outreach activities, community events, and patient engagement initiatives
• Complete and maintain required continuing education in accordance with program regulations

Qualifications

Required

• Knowledge of case management principles and functions within a healthcare setting
• Proficiency in data entry with the ability to learn and utilize program-specific systems and databases
• Strong interpersonal and communication skills with the ability to engage individuals from diverse backgrounds
• Demonstrated cultural humility and understanding of diverse populations and health disparities
• Strong organizational skills with attention to detail and compliance requirements