Case Manager

Free Baltimore, LLC.; Baltimore (MD); On-site; USD 60,000 - 63,000; Full time

Job summary

Free Baltimore, LLC in Baltimore, MD seeks a dedicated Case Manager to support youth and adults navigating the justice system, aiming to reduce recidivism and promote independence. You will manage a high-volume schedule, conduct assessments, develop ISPs, facilitate groups, and coordinate with legal and social services to connect clients with housing, healthcare, and training.

Applicants with trauma-informed care, motivational interviewing, and bilingual (Spanish/English) abilities are

Qualifications

• Education: Bachelor’s Degree in Social Work (BSW) or related field.
• MSW/MA preferred or working towards advanced degree.

Responsibilities

• Conduct weekly one-on-one sessions focusing on stability across personal, social, and vocational areas.
• Perform Rehabilitation & Needs Assessments addressing mental health, substance use, housing, and reentry.
• Develop and monitor ISPs to promote self-sufficiency and emotional regulation.
• Provide crisis intervention and de-escalation as needed.
• Lead group sessions weekly using evidence-based curricula.
• Facilitate youth/adult groups on decision-making, conflict resolution, and educational engagement.
• Collaborate with probation officers, attorneys, and partners to support clients.
• Navigate Baltimore’s social services to connect clients with housing, healthcare, and vocational training.

Skills

Trauma-Informed Care

Motivational Interviewing

Bilingual Spanish/English

Group facilitation

Education

Bachelor's Degree in Social Work

Master’s Degree in Social Work or MA preferred

Tools

EHR/Case Management software

Job description

Free Baltimore, LLC Case Manager Baltimore, MD·Full time

Case Manager to support community members navigating the complexities of the justice system.

About Free Baltimore, LLC

Free Baltimore is a culturally sensitive and responsive LGBTQ inclusive organization that provides a non– judgmental & affirming environment offering evaluation, education, counseling, support, rehabilitation and recovery to individuals from a wide variety of backgrounds suffering from mental/behavioral health challenges.
Free Baltimore provides individuals/families a safe place to get unstuck, gain clarity, take control of their lives, transform & become the best version of THEMSELVES!

Description

Revised Job Description: Case Manager

Organization:Free Baltimore

Target Population: Youth and Adults

Schedule:Monday–Friday (Full-Time)

Position Summary

Free Baltimoreis seeking a dedicated and resilientCase Managerto support community members navigating the complexities of the justice system. This role is central to our mission of reducing recidivism and fostering personal independence. You will manage a high-volume schedule that includesone-on-one advocacy for adultsandfacilitating group sessions for both youth and adults weekly.The ideal candidate possesses a deep understanding of trauma-informed care and the systemic barriers faced by individuals in the Baltimore region.

Key Responsibilities

Individual Case Management (Adults)

• Conduct weekly one-on-one sessions for an adult caseload, focusing on personal, social, and vocational stability.
• Perform comprehensiveRehabilitation & Needs Assessments to identify barriers related to mental health, substance use, housing, and reentry.
• Develop and monitor Individualized Service Plans (ISPs) that promote self-sufficiency and emotional regulation.
• Provide crisis intervention and de-escalation as needed.

Group Facilitation (Youth & Adults)

• Lead group sessions weeklyutilizing evidence-based curricula (e.g., Cognitive Behavioral Interventions, or Life Skills.
• Facilitate youth-centered groups focused on decision-making, conflict resolution, and educational engagement.
• Manage adult group dynamics to address workforce readiness, restorative justice principles, and community reintegration.

Advocacy & Coordination

• Maintain meticulous case files and progress notes in compliance with state and organizational standards.
• Collaborate with the legal system::Work alongside probation officers, attorneys, and community partners to ensure a holistic support network.
• Navigate Baltimore’s social service landscape to connect clients with housing, healthcare, and specialized vocational training.

Qualifications

• Education:Bachelor’s Degree in Social Work (BSW), Psychology, Counseling, Criminal Justice, or a related field required.Bachelor's or Master’s Degree (MSW/MA) preferred.
• Experience:* Minimum of 2 years working within thecriminal justice systemor with high-risk populations.
  • Proven experience in group facilitation and managing group dynamics.
  • Deep familiarity with the socio-economic landscape and community resources ofBaltimore City.
• Skills:* Proficiency inTrauma-Informed Care and Motivational Interviewing.
  • Bilingual (Spanish/English) is a significant plus.
  • Strong "street-smarts" and the ability to maintain professional boundaries in high-stress environments.
  • Excellent verbal/written communication and proficiency in EHR/Case Management software.

Salary & Benefits

• Salary Range:$60,000 – $63,000 per year (Commensurate with experience).

Free Baltimore is an equal opportunity employer. We strongly encourage individuals with lived experience related to our mission.