Case Manager

RPMGlobal; Astoria (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing & 403(b)

PTO & holidays

Job summary

Coastal Family Health Center in Astoria, OR is seeking a dedicated Case Manager to build program-specific caseloads, conduct intake screenings, and coordinate referrals within a community health framework. You’ll work closely with clients to identify needs, develop service plans, and support access to age-appropriate resources.

The role emphasizes home visits, collaboration with local providers, and adherence to TJC/HRSA guidelines.

Qualifications

• Bachelor’s degree in social service field required for CHS Maternity and Infant Case Manager.
• Associate’s degree with 2 years' experience in community social services, public health, crisis intervention, outreach or linkage programs.
• High school diploma or GED with 4 years' experience in community social services, public health, crisis intervention, outreach or linkage programs.

Responsibilities

• Build program-specific caseload by securing referrals from providers and partners.
• Conduct intake screenings to assess clients and identify immediate needs.
• Conduct in-depth client interviews to determine status, barriers, and needs.
• Refer clients to appropriate agencies and services.
• Assist clients with the self-referral process.
• Meet with clients regularly (often at home) to monitor service plans and provide advocacy.
• Create and maintain client service plans and documentation per guidelines.
• Maintain relationships with providers and stay informed about community resources.
• Participate in interdisciplinary team meetings and case reviews.
• Perform clinical duties in line with TJC, HRSA, and center requirements.

Skills

Verbal communication

Written communication

Interpersonal skills

Bilingual (Eng/Spa)

Medical terminology

Cultural competence

Driver's license

Travel availability

MS Office

Education

Bachelor’s degree in social services

Associate’s degree + 2 years experience

High school diploma + 4 years experience

Tools

Microsoft Office

Job description

Join our team as a Case Manager at Coastal Family Health Center in Astoria, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $32.52- $39.83 DOE.

• Additional pay for your bilingual skills, paid on hours worked.

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine.

• Profit sharing & 403(b) retirement plan available.

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Build program ‑specific caseload by seeking out referrals from providers and/or other identified partners to meet program objectives.

• Conduct intake screenings to initially assess clients, identify their immediate needs, and determine appropriate YVFWC case management program services.

• Conduct in ‑depth client interviews (in person) utilizing a systematic social services assessment to fully determine current status, barriers, and needs.

• Refer clients to appropriate agencies and services based on their identified needs.

• Assist clients with the self ‑referral process.

• Regularly meet with clients (often in ‑home) to monitor implementation of the client service plan, provide advocacy, and resolve problems that interfere with active participation in the plan.

• Create, update, and maintain each client’s service plan and other required documentation and files in accordance with program guidelines and funding regulatory requirements.

• Establish and maintain relationships with other service providers and agencies, and stay informed about available community resources to assist clients.

• Participate in meetings as needed, including interdisciplinary team case reviews.

• Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements.

• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in a social service field such as Social Work, Behavioral Sciences, Psychology, or Child Development (required for CHS Maternity and Infant Case Manager) OR

• Associate’s Degree with 2 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs OR

• High school or GED and 4 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs.

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 10 is achieved.

• Bilingual (English/Spanish) preferred at a level 10.

• Valid Driver’s License and proof of automobile liability insurance coverage.

• This position requires the ability to travel and have reliable transportation for possible coverage at surrounding YVFWC sites.

• Effective verbal, written and listening communication skills.

• Strong customer relations skills including the ability to manage stressful situations.

• Knowledge of medical terminology required.

• Knowledge of cultural differences and impact on appropriate care provided to patients.

• Knowledge of local social and health services.

• Knowledge of how to access local community agencies and resources.

• Ability to develop effective working relationships with social service providers and partners.

• Ability to effectively interact with a variety of clients and employees in a professional manner.

• Basic proficiency with a variety of computer programs including, Microsoft Outlook, Word, and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.