Case Manager

Socket.dev

Allentown (Lehigh County)

On-site

USD 22,000 - 28,000

Full time

7 days ago

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Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Pyramid Healthcare in Allentown, PA, seeks a full-time Case Manager to coordinate care and recovery services within our outpatient Substance Use Disorder treatment center. You will support admissions, communication across providers, and discharge planning to help clients achieve lasting recovery.

The role emphasizes client-centered care, documentation accuracy, and collaboration with a multidisciplinary team. Strong regulatory knowledge and passion for helping others are essential.

Qualifications

Active statewide clinical license or certification (as applicable).
Master's Degree in a human services field with active pursuit of CAADC or licensure.
Bachelor's Degree in a human services field with active pursuit of CADC.
Associate's Degree in a human services field with active pursuit of CAAC.
High School Diploma or equivalent with active pursuit of CAAC.
Pennsylvania RN licensure with at least one year of clinical experience.

Responsibilities

Coordinate client engagement through appointments, treatment schedules, and aftercare plans.
Assist admissions by ensuring consents, medical records, and referrals are completed.
Maintain compliant documentation of client, family, and provider interactions.
Serve as a liaison between clients, referral sources, and providers.
Develop and coordinate individualized aftercare plans in collaboration with the treatment team.
Participate in multidisciplinary treatment team meetings and trainings.

Skills

Case management

Care coordination

Recovery support

Communication

Documentation

Education

Master's Degree in human services

Bachelor's Degree in human services

Associate's Degree in human services

High School Diploma or equivalent

PA RN licensure

Tools

Electronic health records (EHR)

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Full-Time | 40 Hours Per Week | Monday-Friday, 8:00 AM - 4:30 PMHourly Position | $16.00 - $20.00 per Hour

Join a Team That Changes Lives

is a national leader in behavioral healthcare and is proud to serve individuals seeking recovery through our outpatient Substance Use Disorder treatment center in Allentown, Pennsylvania. Our commitment to client-centered care has established us as a trusted provider of addiction treatment services throughout the state. Supported by a passionate leadership team and dedicated staff, we help individuals reclaim their freedom from substance use disorders through evidence-based, compassionate care. [Case Manag...se Manager | Word]

We are currently seeking a full-time Case Manager to join our exceptional team. If you are passionate about helping individuals navigate recovery, coordinating services, and making a meaningful impact in the lives of others, we encourage you to apply.

Schedule

Monday-Friday
8:00 AM - 4:30 PM
Full-Time, 40 Hours Per Week

Pay

$16.00 - $20.00 per hour

Position Summary

The Case Manager provides comprehensive case management, care coordination, and recovery support services for individuals receiving outpatient treatment. This role serves as a vital member of the treatment team by coordinating client services, facilitating communication between providers and referral sources, supporting admissions and discharge planning, and helping clients access the resources needed to achieve long-term recovery success. [Case Manag...se Manager | Word]

Essential Duties & Responsibilities

Client Care Coordination

Coordinate client engagement through appointments, treatment schedules, aftercare plans, meetings, and recovery support services.
Maintain regular contact with clients to support treatment engagement and retention.
Collaborate with counselors, therapists, medical staff, and other treatment team members to ensure continuity of care.
Assist clients and families with navigating treatment, recovery resources, transportation needs, and community supports.

Admissions & Documentation

Support the admissions process by ensuring all required consents, documentation, medical records, and referrals are completed and maintained.
Scan and upload required records into the appropriate electronic health record system.
Conduct client and family orientations in collaboration with the clinical team.
Maintain timely, accurate, and compliant documentation of client, family, referral, and provider interactions.

Communication & Provider Collaboration

Serve as a liaison between clients, referral sources, healthcare providers, legal agencies, employers, and community partners.
Coordinate communication regarding treatment progress, aftercare planning, employment needs, legal requirements, and utilization review activities.
Facilitate professional relationships with external providers to support continuity of care.

Aftercare & Recovery Support

Develop and coordinate individualized aftercare plans in collaboration with the treatment team.
Ensure aftercare services and referrals are established prior to discharge.
Provide resource referrals and ongoing support to clients and families.
Facilitate groups and activities that complement clinical services and reinforce recovery goals.

Team Participation

Participate in multidisciplinary treatment team meetings.
Complete all required organizational, licensing, and accreditation trainings.
Maintain strict confidentiality and professional standards at all times.
Perform other duties as assigned.

Required Qualifications

Candidates must meet one of the following:

Has an active statewide clinical license or certification by a statewide certification board.
Holds a Master's Degree in a human services field and is actively working toward certification by a statewide certification board (CAADC) or statewide clinical licensure.
Holds a Bachelor's Degree in a human services field and is actively working toward certification by a statewide certification board (CADC).
Holds an Associate's Degree in a human services field and is actively working toward certification by a statewide certification board (CAAC).
Has a High School Diploma or equivalent and is actively working toward certification by a statewide certification board (CAAC).
Holds current licensure in the Commonwealth of Pennsylvania as a Registered Nurse (RN), graduated from an accredited school of nursing, and possesses at least one year of qualifying clinical experience.

Preferred Qualifications

Experience working in substance use disorder treatment, behavioral health, mental health, or community-based human services.
Experience with case management, care coordination, treatment planning, discharge planning, and resource navigation.
Familiarity with electronic health records (EHR) and clinical documentation systems.
Strong understanding of recovery-oriented and client-centered care practices.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Sound clinical judgment and decision-making skills.
Ability to assess needs, identify solutions, and coordinate services effectively.
Strong crisis intervention and problem-solving abilities.
Knowledge of federal, state, and regulatory standards related to behavioral healthcare.
Ability to work independently while maintaining strong collaboration with a multidisciplinary team.

Why Pyramid Healthcare?

At Pyramid Healthcare, our mission is rooted in helping individuals build healthier lives and stronger futures. We foster a supportive, collaborative environment where employees are empowered to make a real difference every day.

***Due to the nature of behavioral healthcare work and our responsibility to ensure client safety, candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state‑mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting‑body regulations.***

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions: