Case Management Team Lead: RN/LSW Coaching

CareSource; Mobile (AL); On-site; USD 72,000 - 116,000; Full time

Job summary

CareSource is seeking a Team Lead, Case Management (Michigan) to provide leadership, direction and support to Case Management staff. The role requires overseeing scheduling, performance audits, and ongoing training, with a focus on cost-effective service utilization and appropriate levels of care.

Preferred candidates hold an RN or LSW license with CCM certification, have 3+ years of clinical and long-term care experience, and demonstrate strong leadership and communication skills across teams

Qualifications

• Associate’s Degree in healthcare or equivalent years of relevant work experience is required.
• Bachelor of Science/Arts Degree is preferred.
• Minimum of three (3) years of clinical experience is required.
• Three (3) years of long-term care experience is preferred.
• Waiver experience is preferred.
• Managed Care experience is preferred.
• Medicare/Medicaid Experience is preferred.
• One (1) year of management experience is preferred.

Responsibilities

• Give effective and timely feedback to staff regarding performance outcomes and progress toward goals.
• Monitor work allocation to maximize output and effectiveness of staff.
• Provide daily oversight of scheduling and attendance of personnel.
• Monitor performance of staff members through ongoing audit process.
• Provide ongoing training, mentoring, coaching and disciplinary action as needed.
• Conduct regularly scheduled one-on-one meetings with personnel.

Skills

Basic computer skills

Proficient in Microsoft Office

Communication skills

Prior supervisory skills

Ability to work independently

Attention to detail

Healthcare field familiarity

Leadership and coaching

Time management

Customer service oriented

Decision making/ problem solving

Education

Associate's Degree in healthcare

Bachelor's Degree preferred

Tools

None

Job description

CareSource is seeking a Team Lead, Case Management (Michigan) to provide leadership, direction and support to Case Management staff. The role requires overseeing scheduling, performance audits, and ongoing training, with a focus on cost-effective service utilization and appropriate levels of care.

Preferred candidates hold an RN or LSW license with CCM certification, have 3+ years of clinical and long-term care experience, and demonstrate strong leadership and communication skills across teams