Case Management Support Specialist

South Texas Health System; McAllen (TX); On-site; USD 38,000 - 58,000; Full time

Job summary

South Texas Health System is seeking a Case Management Associate to support daily activities of the SW/RN Case Manager team. The CMA helps with discharge planning, utilization review, and system development to streamline workflows.

The role emphasizes effective communication, confidentiality, and ability to adapt to changing priorities, with preference for bilingual Spanish speakers and prior case management or healthcare experience.

Qualifications

• 3 years of patient care or related healthcare experience preferred.
• Experience in Case Management, discharge planning or utilization management preferred.
• Bilingual (Spanish) preferred.

Responsibilities

• Assist in development and maintenance of systems to support daily Case Manager activities.
• Work with the SW/RN Case Management team to assist with discharge planning and utilization review.

Skills

Communication

Interpersonal skills

Confidentiality

Multitasking

EMR experience / Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

South Texas Health System is seeking a Case Management Associate to support daily activities of the SW/RN Case Manager team. The CMA helps with discharge planning, utilization review, and system development to streamline workflows.

The role emphasizes effective communication, confidentiality, and ability to adapt to changing priorities, with preference for bilingual Spanish speakers and prior case management or healthcare experience.