Case Management Supervisor: Lead & Compliance (DC Onsite)

Dhaka Technologies Limited Company; Washington (District of Columbia); On-site; USD 65,000 - 82,000; Full time

Job summary

Dhaka Technologies Limited Company in Washington, DC is seeking a Supervisory Case Manager for a full-time, onsite role. You will oversee daily case management operations, coordinate admissions, orientations, and referrals, and support case managers in scheduling and resource coordination.

You will supervise staff, monitor compliance, ensure accurate documentation, and guide crisis interventions while maintaining quality of service across locations under this contract.

Qualifications

• High school diploma or GED required.
• 1–3 years of relevant experience in case management.
• Residency preference for District of Columbia residents.

Responsibilities

• Oversee daily case management operations and review admissions.
• Ensure intake procedures, orientations, assessments, and referrals meet standards.
• Support case managers by establishing program schedules and coordinating services.
• Monitor documentation quality, client attendance, and resource allocation.
• Provide coaching and guidance during crisis interventions and staff supervision.
• Maintain client records, progress logs, and data entry with timely updates.
• Lead weekly interdisciplinary meetings and assist with discharge planning.

Skills

Case management operations

Staff supervision

Quality assurance

Compliance monitoring

Program reporting

Education

High school diploma or GED

Job description

Dhaka Technologies Limited Company in Washington, DC is seeking a Supervisory Case Manager for a full-time, onsite role. You will oversee daily case management operations, coordinate admissions, orientations, and referrals, and support case managers in scheduling and resource coordination.

You will supervise staff, monitor compliance, ensure accurate documentation, and guide crisis interventions while maintaining quality of service across locations under this contract.