Supervisory Case Manager (801 East)

Dhaka Technologies Limited Company; Washington (District of Columbia); On-site; USD 65,000 - 82,000; Full time

Job summary

Dhaka Technologies Limited Company in Washington, DC is seeking a Supervisory Case Manager for a full-time, onsite role. You will oversee daily case management operations, coordinate admissions, orientations, and referrals, and support case managers in scheduling and resource coordination.

You will supervise staff, monitor compliance, ensure accurate documentation, and guide crisis interventions while maintaining quality of service across locations under this contract.

Qualifications

• High school diploma or GED required.
• 1–3 years of relevant experience in case management.
• Residency preference for District of Columbia residents.

Responsibilities

• Oversee daily case management operations and review admissions.
• Ensure intake procedures, orientations, assessments, and referrals meet standards.
• Support case managers by establishing program schedules and coordinating services.
• Monitor documentation quality, client attendance, and resource allocation.
• Provide coaching and guidance during crisis interventions and staff supervision.
• Maintain client records, progress logs, and data entry with timely updates.
• Lead weekly interdisciplinary meetings and assist with discharge planning.

Skills

Case management operations

Staff supervision

Quality assurance

Compliance monitoring

Program reporting

Education

High school diploma or GED

Job description

Dhaka Technologies Limited Company | Contract

Supervisory Case Manager (801 East)

Washington, United States | Posted on 08/19/2026

Position Summary Dhaka Technologies Limited Company (DTLC) is hiring a Supervisory Case Manager on behalf of a government client in Washington, DC. This is a full time, onsite position working 8 hours per day. Duties and Responsibilities The Supervisory Case Manager oversees daily case management operations by reviewing admissions, ensuring intake procedures are followed, and confirming that orientations, assessments, and referrals are completed accurately and in compliance with applicable standards. The Supervisory Case Manager supports Case Managers in assisting clients by establishing program schedules, monitoring coordination of services, and ensuring the appropriate allocation of resources, including transportation and supportive services. The Supervisory Case Manager monitors case activity by auditing documentation, verifying client attendance, and ensuring that staff appropriately advocate for services. The Supervisor provides guidance during crisis interventions and ensures staff are equipped to offer supportive counseling to clients and families. The Supervisory Case Manager oversees the maintenance of client records by ensuring timely, accurate case notes, progress logs, and data entry, and reviews documentation for quality and compliance, providing coaching or corrective feedback as needed. The Supervisory Case Manager ensures that client progress is communicated effectively by overseeing weekly interdisciplinary meetings, reviewing evaluations, and ensuring teams identify obstacles and develop appropriate action plans. The Supervisory Case Manager oversees the discharge process by reviewing discharge plans, ensuring coordination of post-discharge requirements, and confirming that families receive appropriate orientation, training, and resources. The Supervisory Case Manager prepares and reviews reports by analyzing program data, treatment outcomes, service trends, and compliance statistics. The Supervisory Case Manager enhances the department's effectiveness by identifying operational needs, implementing process improvements, and supporting new initiatives that strengthen service delivery. The Supervisory Case Manager shall be able to perform and oversee required duties at any service location operated under this contract. Minimum Requirements High school diploma or GED Knowledge of case management operations, staff supervision and coaching, quality assurance, compliance monitoring, and program reporting 1 to 3 years of relevant experience Residency Preference District of Columbia residents will receive special preference points in the selection process.