Case Management Supervisor

Thompson Child & Family Focus, Inc.; Tampa (FL); On-site; USD 63,000 - 66,000; Full time

Benefits offered by this job

3 weeks PTO first year

10 paid holidays

Health, Dental, Vision Insurance

Life Insurance

Short‑Term & Long‑Term Disability

401K Match

Education Reimbursement

Referral Bonus

Licensure supervision reimbursement

Mileage reimbursement

iPhone & Laptop provided

Job summary

Thompson Child & Family Focus, Inc. in Florida is seeking a Case Manager Supervisor to oversee daily program operations, drive outcomes, and model leadership principles.

You will be accountable for financial performance, staff engagement, and service quality across programs serving children and families. The role offers a competitive starting pay range of $63k–$66k annually, comprehensive benefits, PTO, holidays, and opportunities for professional growth.

Qualifications

• Bachelor’s Degree in human services or related field.
• Minimum of 3 years of work experience as a highly performing individual contributor in a related field.
• Child Welfare Certification required.
• Supervisory experience preferred.
• Must have a valid Driver's License and meet credentialing, licensing, and privileging standards as it pertains to the department you are in.
• All potential job candidates must pass a drug screening test, and an extensive background check is required.

Responsibilities

• Daily operational oversight and performance of your perspective program(s).
• Model principles of the Leadership Pipeline as a Leader of Others.
• Oversee program outcomes/quality data and financial performance data.

Education

Bachelor’s Degree in human services or related field

Job description

Description

Get to know Thompson!

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

What will you do as a Case Manager Supervisor?

• As a Case Manager Supervisor, you are responsible for daily operational oversight and performance of your perspective program(s). Success will be primarily measured through three core data points: financial performance data, staff retention/engagement data, and program outcomes/quality data. The Program supervisor is expected to model principles of the Leadership Pipeline as a Leader of Others.

What does this position offer?

• Starting Pay Range $63k-$66k annually
• Fantastic Full-time benefits…
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

Requirements

Minimum Qualifications/Requirements:

• Bachelor’s Degree in human services or related field
• Minimum of 3 years of work experience as a highly performing individual contributor in a related field
• Child Welfare Certification required
• Exposure to leadership/management experienced either through short-term project management, coordination, training, or actual leadership positions
• Must have a valid Driver's License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
• Displays the capacity/coachability for future growth and development as a leader.
• All potential job candidates must pass a drug screening test, and an extensive background check is required.
• Supervisory experience preferred

You’re the right fit for the Case Manager Supervisor position if…

• You add value in every interaction!
• You enjoy knowing you’re making an IMPACT on the lives of others!
• EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!

Thompson is an Equal Opportunity Employer.

Thompson participates in E-Verify and Diana Screen for Florida locations.