Case Management & Office Admin Specialist

Anne Arundel County – Aging Department; Maryland; On-site; USD 55,000 - 75,000; Full time

Job summary

Anne Arundel County Aging Department is seeking a Management Assistant I (Supports Planner) for a full‑time, permanent role. You will provide ongoing case management for older adults and individuals with disabilities in Waiver programs, conduct home visits, and maintain client records and service plans.

The position also supports budgeting, contract administration, and routine reporting, with emphasis on accuracy, compliance with state guidelines, and effective communication.

Qualifications

• Graduation from a four-year college or university with major in public or business administration or related field.
• Experience in office management or related area is preferred.
• Knowledge of budgeting, records management, and contract administration is advantageous.

Responsibilities

• Maintain a caseload of clients, complete comprehensive assessments, and ensure timely documentation.
• Coordinate Plan of Service with preferences, supports, outcomes, and services for each individual.
• Monitor services for quality and client satisfaction, and address concerns as needed.
• Prepare routine correspondence, reports, and budget/financial documents.
• Assist with personnel records, procurement, and contract administration as required.

Skills

Public administration knowledge

Office management

Budgeting & financial reporting

Written and oral communication

Policy development & procedures

Education

Bachelor's degree in public or business administration

Tools

Office automation software

Job description

Anne Arundel County Aging Department is seeking a Management Assistant I (Supports Planner) for a full‑time, permanent role. You will provide ongoing case management for older adults and individuals with disabilities in Waiver programs, conduct home visits, and maintain client records and service plans.

The position also supports budgeting, contract administration, and routine reporting, with emphasis on accuracy, compliance with state guidelines, and effective communication.