Case Management Extender-North

Community Health Network; Indianapolis (IN); On-site; USD 28,000 - 32,000; Full time

Job summary

Community Health Network is seeking a Case Management Extender to support discharge planning and patient transitions. This non-licensed role provides clerical and administrative help to RN and Social Work Case Managers, coordinating information flow for transitions to SNF, home health, or outpatient facilities.

The position requires a High School Diploma or GED and 3+ years using medical software. Strong organization, communication, and teamwork skills are essential in a fast-paced environment.

Qualifications

• < 140 characters: Must have high school diploma or GED and 3+ years using medical software like Epic.
• < 140 characters: Experience providing administrative support in case management, discharge planning, and patient transitions.

Responsibilities

• Provide non-licensed clerical support to RN and SW Case Managers.
• Assist with discharge planning and patient care transitions (SNF, home health, etc.).
• Assist locating facilities for placement and arranging transfers.
• Support regulatory compliance and scheduling post-discharge physician appointments.

Skills

Project management

Customer service

Communication

Time management

Detail-oriented

Organization

Collaboration

Adaptability

Education

High School Diploma or GED

Tools

Epic EMR

Job description

Shift

Day Job

Hours

Weekend Position: Saturday & Sunday 7:00AM-7:30PM

Can pick up during the week as well 8:00AM-4:30PM when CME shifts are available.

Community Health Network 8.08K subscribers

Join our community

Community Health Network has an excellent opportunity available within our Case Management Team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

The Case Management Extender provides non-licensed, clerical and administrative support to the RN and SW Case Managers to facilitate and execute discharge plans and other related case management activities as needed. Duties include but are not limited to, calling or faxing information for patient care transitions, including SNF, Home Healthcare, Assisted Living, Outpatient Treatment Centers, etc.; assist with locating appropriate facilities for placement of patients moving to another level of care; facilitation of the transfer to alternate care facilities including arranging transport, facilitating referrals for home care services, and providing general administrative support; assist licensed CMs with regulatory requirements; scheduling post-D/C Physician appointments

Your exceptional skills

• Ability to manage projects and assignments from start to completion
• Ability to use customer service skills to provide an exceptional experience
• Ability to collaborate and build effective relationships
• Ability to work under pressure
• Ability to be detail oriented
• Ability to be organized
• Ability to communicate complex/technical information effectively both orally and in writing
• Ability to effectively maintain databases Ability to improve processes
• Ability to independently manage time and priorities
• Ability to maintain confidentiality
• Ability to self-motivate
• Ability to travel between locations
• Ability to utilize Microsoft Office Suite
• High School Diploma or GED (Required)
• Three years of experience with medical/business computer applications, e.g., Epic and proficiency in word processing, spreadsheet preparation and electronic mail. (Required)
• Must have working knowledge of medical systems and medical terminology, or must complete department approved training within three months of hire. (Required)

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation and receive recognition for your achievements.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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