Case Manager- Licensed MSW

Community Health Network; Indianapolis (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Community Health Network is seeking a Case Manager to oversee assessment, planning, and coordination of care across the continuum. You will work with the care team to ensure smooth transitions between levels of care and to support discharge planning.

Required are an Indiana-licensed social work credential (LCSW/LSW) and a Master’s in Social Work, plus 2+ years in inpatient, outpatient, or home-based social work, with strong communication and problem-solving skills.

Qualifications

• Master's Degree in Social Work is required.
• LCSW or LSW in Indiana is required.
• Excellent communication skills are essential.
• Ability to collaborate in a team setting.
• Positive attitude toward problem-solving is expected.

Responsibilities

• Assess, plan, implement, coordinate, monitor, and evaluate services across the continuum of care.
• Support the healthcare team toward a smooth transition between levels of care.
• Coordinate discharge planning and address barriers or delays.
• Document patient records accurately and timely in the transition to quality software.
• Collaborate with nurse case managers on discharge planning.
• Demonstrate awareness of patient rights and hospital policies.
• Participate in staff development activities and care management meetings.

Education

Master's Degree in Social Work

LCSW or LSW in Indiana

Excellent communication skills

Team collaboration in a clinical setting

Problem-solving with a positive attitude

Job description

Remote / Work from Home / Virtual / Hybrid

Department

Schedule

Full-time

Facility

Community Hospital North

Shift

Day Job

Hours

8:00AM-4:30PM
Monday through Friday.
Most remote work. Occasional in person meetings.
No holidays and on call at this time.

Join Community!

Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Case Manager is responsible for the assessment, planning, implementation, coordination, monitoring, and evaluation of services across the continuum of care to ensure quality patient outcomes and appropriate utilization of health care services. The Case Manager is responsible for supporting the healthcare team towards a smooth transition from one level of care to another in support of the patient/family.

Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• LCSW or LSW in the State of Indiana required.
• Master's Degree in Social Work required.
• 2 + years of inpatient, outpatient, or home-base social work experience required.
• Experience with quality improvement methodology preferred.
• Demonstrates support of the hospital vision/mission statement.
• Confers with nursing staff and other ancillary patient care departments regularly regarding ongoing discharge plans and barriers or delays.
• Participates in developing and implementing the goal-directed plan of care, which is prioritized and based on intermediate goals and specific outcome criteria.
• Coordinates and facilitates care in a knowledgeable, skillful, and consistent manner.
• Performs documentation and patient records in a timely, accurate, clear, and concise manner in the transition to quality software.
• Records pertinent date in required areas for other team members to provide care/services in an efficient, continuous manner.
• Demonstrates awareness and sensitivity to the rights of patients/significant others, as identified within the institutional values.
• Demonstrates sound knowledge base and actions in the care and decision making for designated patient populations and seeks guidance appropriately.
• Demonstrates responsibility and accountability for own professional practice.
• Participates actively in staff development activities for service line care management team, and nursing department personnel.
• Collaborates with nurse case manager regarding discharge planning and use of the clinical pathways.
• Demonstrates self-directed learning and participates in continuing education to meet own professional development.
• Demonstrates awareness of legal issues in all aspects of patient care and unit function.
• Participates in management of situations in a manner that reduces risk.
• Participates in development and evaluation of the care management team functions.
• Participates in meetings, reports, and other activities that support the care management team functions.
• Demonstrates effective communication methods and skills, using lines of authority appropriately.
• Conducts discharge planning assessments on identified patients that are consistent and provide for continuity of care for the patient.
• Establishes the discharge plan with the patient, physician, and care management team for identified patients.
• Implements the discharge plans for patients to include referrals to home health agencies return to ECF's transportation and any unmet needs to provide safe and appropriate transition to next level of care.
• Demonstrates effective problem-solving techniques to communicate openly with members of the care management team and other staff.
• Demonstrates skills as a resource and consultant to unit staff, care team members, and other staff.
• Demonstrates skills as a resource and consultant to patients, families, and physicians.
• Conducts effective problem-solving as a method of sound decision making.
• Performs comprehensive assessment of patient/family goals as well as assessment of biophysical, psychosocial, environmental, financial, and discharge planning needs.
• Procures services and serves as advocate on behalf of patients and families.
• Acts as a liaison to post-hospital care providers and community health resources.
• Demonstrates knowledge and understanding of Medicare, Medicaid, and third party payer guidelines.
• Completes all necessary paperwork for final disposition.
• Conducts personal interviews with patient, facilitates family conference and multidisciplinary conferences to formulate discharge plans.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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