Case Management Assistant

mhnetwork; Huntington (WV); On-site; USD 25,000 - 35,000; Part time

Job summary

Cabell Huntington Hospital is seeking a casual, as needed Case Management Assistant to support the Clinical Resource Management Department. The CMA exercises independent judgment, performs clerical and data-entry tasks, and maintains open communication among CRM staff, payers, and the clinical team to ensure timely transitions.

The role emphasizes professional discretion, collaboration, and problem-solving skills to meet patient and physician needs in a hospital environment.

Qualifications

• High school diploma or equivalent required.
• Junior College/Technical School preferred.
• Previous hospital experience a plus; six-month learning period recommended for proficiency.

Responsibilities

• Performs clerical and data entry to process referrals and other case management duties.
• Establishes and maintains communication between CRM staff, payers, providers, and the clinical team to facilitate transfers and information gathering.
• Proactively collaborates to meet patient and physician needs using problem-solving skills.

Skills

Communication skills

Critical thinking

Education

High school diploma or equivalent

Junior college/Technical school

Job description

Cabell Huntington Hospital is seeking a casual, as neededCase Management Assistant to work alongside our Clinical Resource Management Department.

Case Management Assistant (CMA) exercises independent judgment and professional discretion in the practice of case management to a selected group of patients. The CMA performs clerical and data entry procedures necessary to process referrals and other case management duties. The CMA establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition. The CMA is proactive and uses collaborative problem solving skills to meet the needs of the patients and physician.

• High School diploma or equivalent required.
• Junior College/Technical School preferred.
• Previous experience in a hospital atmosphere a plus. The learning period recommended is six (6) months for proficiency in the majority of tasks. Candidate should possess excellent verbal and written communication skills, be able to build effective relationships with the healthcare team, and demonstrate critical thinking skills.