Case Management Assistant

Marshall Health Network, Inc.; Huntington, Northern (VA, KY); Hybrid; USD 32,000 - 52,000; Part time

Job summary

Cabell Huntington Hospital is seeking a casual, as-needed Case Management Assistant to support the Clinical Resource Management Department. The CMA will handle referrals, data entry, and communications across CRM staff, payers, providers, and the clinical team to ensure timely transitions.

Ideal candidates have a high school diploma, strong communication, critical thinking, and relationship-building skills, with hospital experience being a plus.

Qualifications

• High School diploma or equivalent.
• Junior College/Technical School preferred.
• Previous hospital experience a plus.
• Learning period of about six months for proficiency.
• Excellent verbal and written communication skills.

Responsibilities

• Process referrals and other case management duties.
• Maintain open communication between CRM staff, payers, providers, and the clinical team.
• Exercise independent judgment in case management for a defined patient group.
• Proactively solve problems to meet patient and physician needs.

Skills

Verbal & written communication

Critical thinking

Relationship building

Collaborative problem solving

Data entry

Education

High School diploma or equivalent

Junior College/Technical School preferred

Tools

Data entry

Job description

Job Description

Cabell Huntington Hospital is seeking a casual, as neededCase Management Assistant to work alongside our Clinical Resource Management Department.

Case Management Assistant (CMA) exercises independent judgment and professional discretion in the practice of case management to a selected group of patients. The CMA performs clerical and data entry procedures necessary to process referrals and other case management duties. The CMA establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition. The CMA is proactive and uses collaborative problem solving skills to meet the needs of the patients and physician.

Requirements

• High School diploma or equivalent required.
• Junior College/Technical School preferred.

Previous experience in a hospital atmosphere a plus. The learning period recommended is six (6) months for proficiency in the majority of tasks. Candidate should possess excellent verbal and written communication skills, be able to build effective relationships with the healthcare team, and demonstrate critical thinking skills.

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