Case Investigator

Bachus & Schanker, LLC; Aurora (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Case Investigator to join their Aurora team. This in-office role involves engaging with clients, providing compassionate support, and gathering essential information for case management. Candidates should possess prior investigator experience, particularly with motor vehicle accidents, and demonstrate a keen attention to detail. The firm values teamwork and a positive attitude, ensuring every client receives a superior experience. If you are dedicated to serving the community and excel in a fast-paced environment, this opportunity is perfect for you.

Benefits

Company paid Medical Insurance

Company paid Dental Insurance

Company paid Long Term Disability

Company paid Life Insurance

Vision Insurance

Health FSA

Dependent Care FSA

Qualifications

• Prior investigator experience with motor vehicle accidents is essential.
• Strong attention to detail and ability to gather critical information.

Responsibilities

• Provide empathetic support to potential clients during the intake process.
• Collect accident details and evaluate potential clients based on firm criteria.

Skills

Investigator Experience

Attention to Detail

Bilingual

Education

High School Diploma

Associate Degree in Criminal Justice

Job description

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Bachus & Schanker, LLC has an exciting opportunity for an enthusiastic Case Investigator to join its team in the Aurora office. This is an in-office position. The Bachus & Schanker Experience is centered on serving clients with the utmost compassion, dignity and understanding. Our Case Investigators have the privilege to talk with clients daily while maintaining empathy and providing knowledgeable information to ensure clients are comfortable with the process.

If you have investigator experience and are looking for a challenging and rewarding opportunity helping clients of one of Denver’s largest personal injury law firms, then we want to hear from you!

Bachus & Schanker is committed to giving every client a superior experience by exceeding their expectations. This means having a positive can-do attitude, being helpful and friendly, and having a teamwork approach. If you have a passion to serve our communities and share our commitment to superior client service, we encourage you to apply!

Duties & Responsibilities

• This position will have a floating schedule working until 9:00pm some weekdays and may require weekend work as needed by the firm
• Provide potential clients with emphatic support while acquiring information critical to case management
• Collect accident details, insurance information and police reports
• Conduct the intake process by phone with occasional in person contact
• Evaluate potential clients based on the firm’s criteria
• Prior investigator experience with motor vehicle accidents
• Detailed oriented
• Valid driver’s license & clean driving record
• Reliable transportation
• Bilingual a plus
  
  

Compensation And Benefits

• Base Pay of $21 - $22 an hour, plus company paid benefits, and incentives/bonus program (general total compensation package of $45,000 - $55,000). Total compensation is ultimately dependent upon experience, performance, and paid benefits selected.
• Company paid Employee Medical Insurance
• Company paid Employee Dental Insurance
• Company paid Employee Long Term Disability
• Company paid Employee Term Life, AD&D
• Vision Insurance
• Health FSA, Dependent Care FSA
• Additional Voluntary Individual and Family Term Life, AD&D
  
  

Bachus & Schanker is committed to giving every client a superior experience by exceeding their expectations. This means having a positive can-do attitude, being helpful and friendly, and having a teamwork approach. If you share our commitment to superior client service, we want to hear from you!

Any offer made for this position will be contingent upon successful completion of a background check and drug screen.

Bachus & Schanker, LLC is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other status protected by law.

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