Case Coordinator Program Lead

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Coordinator Program Lead to enhance the lives of individuals with serious mental illness. This role requires a highly organized professional who can manage daily operations, lead a team, and ensure compliance with policies and procedures. You will work closely with both internal and external stakeholders to provide recovery-oriented support, guiding individuals through their transition from inpatient care to community living. If you are passionate about making a difference and possess strong leadership skills, this opportunity is perfect for you.

Qualifications

• Master's or Bachelor's degree in human services with relevant experience.
• Extensive knowledge in case management and community resources.

Responsibilities

• Oversee daily unit operations of discharge planning and case management.
• Lead discharge planning meetings and treatment meetings.

Skills

Case Management

Team Leadership

Relationship Building

Community Resource Knowledge

Education

Master's Degree in Human Services

Bachelor's Degree in Human Services

Job description

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About Pittsburgh Mercy

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Employment Type

Full time

Shift

Day Shift

Description

TEAM LEAD

About Pittsburgh Mercy

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our Mission Is To Be a Compassionate, Transforming Presence Within Our Communities. We Reach Out To Offer Help – And Hope – To People Who Are Experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

About The Role

We’re looking for a highly organized professional to be our “go to” for the daily unit operations of discharge planning and case management.

• Ideally have extensive case management knowledge
• Familiar with the resources in the community
• Review all documentation before admittance
• Lead discharge planning meetings
• Attend Treatment meetings

Your main responsibility will be to the people we serve, ensuring that policies and procedures are followed, and that benchmarks for performance are met in an efficient and effective manner. As such, you’ll have a strong relationship building with both internal and external providers and resources.

Our Team Lead provides recovery-oriented support to individuals with Serious Mental Illness transitioning from inpatient psychiatric hospitalization to our program before reintegrating back to community living situations. We’re looking for people who have experience developing and mentoring a team, who believe in a strengths-based approach, and use positive practices to help guide their everyday activities. The Extended Acute Care is a licensed, 16-bed temporary residential treatment program.

Minimum Qualifications

• Master's degree in human services AND one-year experience working with people with serious mental illness diagnoses OR bachelor's degree in human services AND three-years of experience working with people with serious mental illness diagnoses
• Licensed preferred
• Must pass a bi-annual physical
• Valid PA driver’s license and ability to drive an organization automobile/15-passenger van
• Act 33/34/73 Clearances upon hire

Work Schedule

Monday-Friday 8am-4pm

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on our Mission and Core Values, we prioritize diversity, equity, and inclusion in all we do. Our colleagues’ varied lived experiences, customs, abilities, and talents enrich our work. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.