Case Coordinator Program Lead

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established community-based health organization is seeking a dedicated Team Lead to manage daily operations in discharge planning and case management. This role is pivotal in supporting individuals with serious mental illness as they transition from inpatient care to community living. The ideal candidate will be highly organized, possess extensive knowledge in case management, and have a strong ability to build relationships with both internal and external resources. Join a compassionate team dedicated to making a positive impact in the lives of vulnerable populations while fostering a diverse and inclusive environment.

Qualifications

• Extensive case management knowledge and experience with serious mental illness.
• Ability to lead discharge planning meetings and coordinate with providers.

Responsibilities

• Oversee daily unit operations of discharge planning and case management.
• Ensure compliance with policies and performance benchmarks.

Skills

Case Management

Relationship Building

Documentation Review

Team Leadership

Education

Master's Degree in Human Services

Bachelor's Degree in Human Services

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

TEAM LEAD

ABOUT PITTSBURGH MERCY

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness and abuse

ABOUT THE ROLE

We’re looking for a highly organized professional to be our “go to” for the daily unit operations of discharge planning and case management.

• Ideally have extensive case management knowledge
• Familiar with the resources in the community
• Review all documentation before admittance.
• Lead discharge planning meetings
• Attend Treatment meetings

Your main responsibility will be to the people we serve, ensuring that policies and procedures are followed, and that benchmarks for performance are met in an efficient and effective manner. As such, you’ll have a strong relationship building with both internal and external providers and resources.

Our Team Lead provides recovery-oriented support to individuals with Serious Mental Illness transitioning from inpatient psychiatric hospitalization to our program before reintegrating back to community living situations. We’re looking for people who have experience developing and mentoring a team, who believe in a strengths-based approach, and use positive practices to help guide their everyday activities. The Extended Acute Care is a licensed, 16-bed temporary residential treatment program.

Minimum Requirements:

• Must have a master's degree in human services AND one-year experience working with people with serious mental illness diagnoses OR bachelor's degree in human services AND three-years of experience working with people with serious mental illness diagnoses. Licensed preferred.
• Must pass a bi-annual physical.
• Must have a valid PA driver’s license and be able to drive an organization automobile/15-passenger van.
• Must have Act 33/34/73 Clearances upon hire.

Work Schedule: Monday-Friday 8am-4pm

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.