Case Coordinator - Immigration Law

Ellis Porter - The Immigration Attorneys; Troy (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Ellis Porter - The Immigration Attorneys is seeking a Case Coordinator to support attorneys and case managers throughout the immigration case lifecycle. You will create and maintain records in the case management system, enter client data from source documents, assemble filing packages, and coordinate physical mailings.

This role frees SCMs and CMs to focus on analysis and client communication, offering exposure to employment-based immigration processes and a growth path to a CM position for

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Prior experience in a law firm, immigration services, or legal operations environment preferred.
• Familiarity with USCIS forms (I-129, I-539, G-28, I-907) and immigration case workflows preferred.
• Experience with Salesforce-based platforms or legal case management systems (e.g., Litify) preferred but not required.
• Strong attention to detail, accuracy in data entry and document handling is critical.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment.
• Strong organizational skills and the ability to follow structured processes and checklists.
• Professional written and verbal communication skills.
• Comfort working with databases and learning new software systems.
• Experience with document assembly or form-generation tools.
• Bilingual skills are a plus.

Responsibilities

• Create new party records (clients, employers, signatories) and matter records in the case management system, ensuring all foundational fields are populated accurately.
• Enter client data from source documents and transcription into case management fields for auto-population by forms tools.
• Review uploaded client documents for completeness and organize into correct folders; retrieve I-94 records and update arrival/departure data.
• Assist with generating draft forms using the firm's form-generation tool and perform initial quality checks.
• Assemble filing packages by inserting signed pages and organizing documents per USCIS requirements.
• Prepare cover letter shells using firm templates with case-specific information.
• Create FedEx labels for outbound USCIS filings and prepare notices for clients.
• Update case workflows and track task due dates; provide admin support to SCMs and manage billing coordination.

Skills

Attention to detail

MS Office

Written & verbal comms

Multi-tasking

Organizational skills

Databases

Document assembly/tools

Bilingual (bonus)

Education

Bachelor's degree or equivalent

Tools

Litify

Case management systems

Salesforce

Job description

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. To do this, we've built a team of dedicated immigration professionals (we call ourselves Porters) who believe passionately in the economic and cultural benefits that immigration provides to America, and who excel at providing our clients with refreshing guidance, uniquely creative strategies, and remarkably responsive service, all with genuine empathy and a personal touch.

Immigration law is very complex and full of constant challenges, but the Ellis Porter team loves what we do, and who we do it with, and we find great satisfaction in knowing that our work positively and intimately impacts our clients' lives and companies.

Our Culture

We're also immensely proud of (and protective of) our culture at Ellis Porter. It's not what you would expect from a typical law firm, because we're not a typical law firm. We take our work seriously, but not ourselves. We don't tolerate drama, and jerks are not allowed. And we've built a wonderfully diverse team of Porters who reflect the diversity of the clients we serve.

The Position

The Case Coordinator provides operational and administrative support to attorneys, senior case managers (SCM), and case managers (CM) throughout the immigration case lifecycle. This role handles foundational tasks that keep cases moving, including creating and maintaining records in the firm's case management system, entering client data from source documents, assembling filing packages, and coordinating physical mailings. The position is designed to free SCMs and CMs to focus on legal analysis, form drafting, and client communication by ensuring that administrative and data-entry work is handled upstream.

This is a great opportunity for someone who is interested in taking the next step in building a career in immigration law and gaining hands-on exposure to every phase of the case preparation process. You will work closely with experienced team members, build familiarity with employment-based immigration processes, and develop the organizational and technical skills that support long-term success and a clear growth path to a CM position for high performers.

This position can be fully remote from any U.S. location, or based in either our Troy, MI or Ann Arbor, MI office as an in-person or hybrid role. Please note - although this role can be remote, all work must be performed within the United States.

What You’ll Do

Record Creation & Case Setup

• Create new party records (clients, employers, signatories) in case management system upon matter opening, ensuring all foundational fields are populated accurately.
• Create and configure new matter records, linking the correct employer, employer signatory, attorney of record, and client records.
• Verify that employer records contain current data and flag records that need annual updates.
• Link case signatories and HR contacts to the appropriate matter records before form drafting begins.

Data Entry & Document Processing

• Enter client data into the case management system from uploaded source documents.
• Transcribe key data from client Word-based questionnaires into the appropriate case management system fields so that form-generation tools can auto-populate correctly.
• Review uploaded client documents for completeness and organize them into the correct folders within the case management platform.
• Retrieve I-94 records from the CBP website and enter arrival/departure data into the system.
• Maintain and update attorney records in the system when attorneys are onboarded or when bar information changes.

Form & Case Coordination Support

• Assist with generating draft forms using the firm's form-generation tool and performing initial quality checks on auto-populated fields before handing off to the CM for review.
• Compile supporting documents and evidence for filing packages under SCM direction.
• Assemble filing packages by inserting signed signature pages into the forms and arranging supporting documents in the correct order per the cover letter and USCIS filing requirements.
• Prepare cover letter shells using firm templates, populating case-specific information for CM or SCM finalization.
• Assist CMs with form revisions by making non-substantive corrections, as directed.

Filing & Mail Operations

• Create FedEx shipping labels for outbound USCIS filings.
• Review incoming government notices to confirm the recorded data is accurate, update any related matter fields in the case management platform, and prepare approval-notice cover letters and client emails to transmit original notices to clients.
• Prepare cases for ePackage submission, ensuring all components are properly formatted and uploaded.
• Maintain a log of outbound and inbound filings for tracking purposes.

Workflow & Administrative Support

• Update case workflows and task statuses in the case management platform as work is completed.
• Monitor assignments and assist with tracking task due dates and turnaround times.
• Provide general administrative support to SCMs, including scheduling, document management, and filing-fee invoice coordination with billing.
• Participate in quality assurance checks, including cross-referencing data consistency across forms, cover letters, and support letters before packages are finalized.

What Skills And Experience You’ll Bring

• Bachelor's degree or equivalent combination of education and work experience.
• Prior experience in a law firm, immigration services, or legal operations environment preferred.
• Familiarity with USCIS forms (I-129, I-539, G-28, I-907) and immigration case workflows preferred.
• Experience with Salesforce-based platforms or legal case management systems (e.g., Litify) preferred but not required.
• Strong attention to detail, accuracy in data entry and document handling is critical.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment.
• Strong organizational skills and the ability to follow structured processes and checklists.
• Professional written and verbal communication skills.
• Comfort working with databases and learning new software systems.
• Experience with document assembly or form-generation tools.
• Bilingual skills are a plus.

Ellis Porter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.