Case Coordinator

Azza HealthCare Agency; West Haven (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Azza HealthCare Agency is seeking a patient-centered care coordinator to help individuals navigate care and connect with essential community and health services.

You will organize referrals, appointments, follow-ups, and communications among patients, families, providers, and community partners, while identifying barriers and supporting solutions to improve access and continuity.

Qualifications

• Compassionate, organized, and highly communicative; ability to coordinate complex care needs; strong professional judgment.
• Commitment to patient respect, teamwork, continuous learning, and serving diverse communities.

Responsibilities

• Coordinate referrals, appointments, follow-ups, and communication among patients, families, providers, and community partners.
• Identify barriers to care and support solutions to improve access and continuity.
• Maintain accurate, confidential patient records and documentation.
• Collaborate with multidisciplinary teams to support individualized care plans and transitions.
• Use advanced care-coordination technologies to support effective patient outcomes.
• Apply strong judgment to manage needs and ensure appropriate service linkage and quality/safety.

Skills

Compassionate

Organized

Communicative

Care coordination

Professional judgment

Teamwork

Continuous learning

Serving diverse communities

Job description

Provide patient-centered coordination to help individuals navigate care and connect with essential community and healthcare services.

• Coordinate referrals, appointments, follow-up activities, and communication among patients, families, healthcare providers, and community partners.
• Identify barriers to care and support solutions to improve access and continuity.
• Maintain accurate, confidential patient records and documentation.
• Collaborate with multidisciplinary teams to support individualized care plans and care transitions.
• Use advanced medical and care-coordination technologies to support effective patient outcomes.
• Apply strong judgment to manage needs, ensure appropriate service linkage, and support quality and safety.

Qualifications/Skills: Compassionate, organized, and highly communicative; ability to coordinate complex care needs; strong professional judgment; commitment to patient respect, teamwork, continuous learning, and serving diverse communities.