Case Coordinator

Libra Solutions, LP; Denver (CO); Híbrido; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans

Dental

Vision

Life insurance

401(k) with company match

Flexible spending accounts

Time off

Descripción de la vacante

Libra Solutions in Denver, CO, is seeking a Case Coordinator with legal or medical experience to assess cases, coordinate funding decisions, and communicate with attorneys, clients, and providers. You will manage an active caseload, grow relationships with law firms and medical providers, and ensure service levels align with revenue goals.

The role requires a High School diploma or GED, 1–3 years in personal injury or legal settings, and preferred Spanish bilingual skills.

Formación

• High School diploma or GED required.
• 1-3 years of personal injury or legal experience preferred.
• Bilingual in Spanish preferred.
• Excellent customer service and time management.
• Organized with strong prioritization.
• Team-oriented with collaborative skills.
• Knowledge of medical terminology and life cycle of a case.
• Ability to assess metrics and build relationships with law firms; make timely decisions with supervisor help.
• Must work in-office in Denver, CO.

Responsabilidades

• Manage an active caseload of 100–150 cases.
• Grow relationships with attorney firms and medical providers.
• Communicate effectively with attorneys, clients and medical providers to ensure best care and service.
• Coordinate medical treatment: scheduling, reviewing records, arranging transportation.
• Assess and make funding decisions up to $10K.
• Prioritize daily and weekly tasks to maintain workflow.
• Collaborate with internal stakeholders to meet service levels and revenue goals.
• Assist training of new team members as needed.

Conocimientos

Customer service

Time management

Organizational skills

Teamwork

Medical terminology

Case assessment

Relationship building

Decision making

Educación

High School diploma or GED

Descripción del empleo

Libra Solutions helps simplify and ease the burden of legal processes for plaintiffs, heirs, and the attorneys and doctors who serve them. By combining financial strength with technology-driven innovation, we simplify difficult legal processes, reduce delays, and help people access both money and the care they need, when they need it most. Our companies are leaders in their industries! MoveDocs streamlines the coordination of medical, financial, and professional services for personal injury cases—improving efficiency for attorneys, care providers, and their clients. Oasis Financial is the largest and most recognized plaintiff funding brand in the nation, having helped 400,000+ plaintiffs access more than $2 billion in funding while their personal injury cases progress. And through Probate Advance, we enable heirs to access their inheritance without waiting through the lengthy probate process.

Together, under the Libra Solutions banner, we support a nationwide network of more than 45,000 attorneys and 10,000 healthcare providers – creating a powerful platform to deliver faster, more seamless outcomes for our customers.

Libra Solutions is looking for a skilled Case Coordinator with legal and or medical experience. A Case Coordinator is proficient at evaluating a prospective case and making funding related decisions based upon its merits. This role is also responsible for articulating the Libra process, mission statement and fostering relationships across the legal and medical communities.

This position is based in our Denver, CO office.

Essential Functions:

• Comfortable managing active caseload of (100-150) cases
• Grow relationship with attorney firms and medical providers
• Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
• Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
• Assess and make funding decisions to $10K
• Maintain workflow through prioritization of daily and weekly tasks
• Collaborate with internal stakeholders to ensure service levels and revenue goals are met
• Occasionally assist with training new team members

• High School or GED required
• 1-3 years of personal injury industry or legal experience is preferred
• Bilingual in Spanish is preferred
• Exemplary customer service and time management
• Organized and ability to prioritize well
• Thrives in team environment
• Knowledge of medical terminology and life cycle of a case
• Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
• Must be able to work in-office in Denver, CO

• We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.