Case Associate

New Alternatives for Children, Inc.; New York (NY); Hybrid; USD 43,000 - 48,000; Full time

Job summary

New Alternatives for Children, Inc. (NAC) in New York is seeking a Case Associate to join the Special Medical Prevention Program. The role supports Case Planners with home-based and administrative tasks, toward family preservation and resilience.

The hybrid work model enables in-field visits and remote work as needed. The ideal candidate has a bachelor's degree in social work or related field, strong communication, organization, and engagement skills, with Spanish language proficiency preferred

Qualifications

• Bachelor's degree in social work or related field.
• Experience in child welfare settings preferred.
• Strong written, verbal, interpersonal, and engagement skills.

Responsibilities

• Conduct home visits to assess family resource needs and support caregivers in establishing routines for children.
• Ac company clients to community-based appointments to provide support and advocacy.
• Coordinate with schools, doctors, in-home service providers, mental health and other programs to gather service information.
• Assist clients in obtaining grants and benefits and with case management and administrative tasks.
• Document and maintain records using the agency's electronic health record and participate in supervision and training.
• Participate in case reviews, individual and group supervision, and department meetings.

Skills

Written communication

Verbal communication

Interpersonal skills

Organizational skills

Spanish language

Education

Bachelor's degree in social work or related field

Job description

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Case Associate to join its Special Medical Prevention Program.

Prevention Program delivers a range of clinical, case management, and supportive services to families who are child-welfare involved and caring for children diagnosed with chronic or complex medical conditions. The goal is for families to remain intact while ensuring caregivers receive the appropriate support to meet their children's physical, developmental, and mental health needs.

The Case Associate will assist Case Planners with casework activities and administrative case-related tasks. The ideal candidate will be strength-based, trauma-informed, culturally responsive and committed to family preservation and resilience. This is a citywide home and community-based program, and the candidate must have the ability to work independently and flex their hours on weekdays to meet the needs of youth and caregivers. Our hybrid model supports work-from-home when staff are not in the field. This position offers a highly rewarding opportunity to build relationships with underserved families and an exciting opportunity to be part of an innovative multidisciplinary team comprised of pediatricians, nurses, psychiatrists, psychologists, clinicians, case associates, education and resource specialists, and more!

• Title of Position: Prevention Case Associate
• Position Type: Full Time
• Salary Range: $43,000-$48,000
• Administrative Office: 825 7th Avenue, New York, NY, 10019
• Department/Program: Special Medical Prevention Services

Responsibilities

• Home visits to assess family resource needs and assist caregivers with establishing structure and routine for their children.
• Accompany clients to community-based appointments including school meetings, medical appointments, public assistance, housing, etc. to provide support and advocacy.
• Contact schools, doctors, in-home service providers, mental health, substance use and domestic violence programs to gather ongoing information on clients' service needs.
• Assist clients in obtaining grants and benefits.
• Assist with case management and case-related administrative tasks including filing, documentation, and data entry using the agency's electronic health record.
• Participate in case reviews, individual and group supervisions, department meetings, and agency-wide training.

Required Education and Experience

• Bachelor's degree in social work or related field
• Prior experience working with families in a child welfare setting is preferred

Required Skills

• Excellent written, verbal, interpersonal, and engagement skills
• Excellent organizational skills and the ability to work independently
• Proficiency in Spanish is preferred (and includes a salary differential)

Equal Opportunity Statement

New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here.

Impact

Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.