Bilingual Prevention Case Associate

New Alternatives For Children; New York (NY); Hybrid; USD 44,000 - 48,000; Full time

Job summary

New Alternatives For Children is seeking a Bilingual Case Associate in New York to assist with case management for families with medical complexities. The ideal candidate will be bilingual in Spanish and have a Bachelor's degree in social work. Responsibilities include providing client support at appointments, translating for monolingual clients, and conducting home visits. This full-time role offers a salary range of $44,000-$48,000 and a hybrid working model. Join a multidisciplinary team committed to family preservation and resilience.

Qualifications

• Prior experience working with families in a child-welfare setting is preferred.

Responsibilities

• Accompany clients to community-based appointments providing support and advocacy.
• Provide Spanish translation for monolingual clients interacting with non-bilingual staff.
• Conduct joint home visits with Case Planners to provide age-appropriate play with children.
• Provide parent education to assist families with in-home structure.
• Contact service providers to gather ongoing information on clients' needs.
• Assist clients in obtaining grants and benefits.
• Assist with case management and administrative tasks using electronic health record.
• Participate in case reviews and agency-wide training.

Skills

Bilingual in Spanish language

Excellent written communication

Excellent verbal communication

Excellent organizational skills

Ability to work independently

Education

Bachelor’s degree in social work or a related field

Job description

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs.

To assist in achieving this mission, NAC is currently seeking a Bilingual Case Associate to join its Special Medical Prevention Program.

Our Prevention Program delivers a range of clinical, case management, and supportive services to families who are child‑welfare involved and caring for children diagnosed with chronic or complex medical conditions. The goal is for families to remain intact while ensuring caregivers receive the appropriate support to meet their children’s physical, developmental, and mental health needs.

The Bilingual Case Associate will assist Case Planners with casework activities and administrative case‑related tasks, and will be a strength‑based, trauma‑informed, culturally responsive professional committed to family preservation and resilience. This city‑wide home and community‑based program requires the ability to work independently and flex hours on weekdays to meet the needs of youth and caregivers. Our hybrid model supports work‑from‑home when staff are not in the field.

This position offers a highly rewarding opportunity to build relationships with underserved families and to join an innovative multidisciplinary team comprised of pediatricians, nurses, psychiatrists, psychologists, clinicians, case associates, education and resource specialists, and more.

• Title of Position: Bilingual Prevention Case Associate
• Position Type: Full Time
• Salary Range: $44,000-$48,000
• Administrative Office: 825 7th Avenue, New York, NY, 10019
• Department/Program: Special Medical Prevention Services

Responsibilities

• Accompany clients to community‑based appointments including school meetings, medical appointments, public assistance, housing, etc., providing support, advocacy, and Spanish translation as needed.
• Provide Spanish translation for monolingual clients interacting with non‑bilingual agency staff.
• Conduct joint home visits with Case Planners to provide age‑appropriate play with children while the Case Planner speaks with parents.
• Provide parent education to assist families with in‑home structure and parent‑child interactions.
• Contact schools, doctors, in‑home service providers, mental health, substance use, and domestic violence programs to gather ongoing information on clients’ service needs.
• Assist clients in obtaining grants and benefits.
• Assist with case management and case‑related administrative tasks including filing, documentation, and data entry using the agency’s electronic health record.
• Participate in case reviews, individual and group supervisions, department meetings, and agency‑wide training.

Required Education And Experience

• Bachelor’s degree in social work or a related field.
• Prior experience working with families in a child‑welfare setting is preferred.

Required Skills

• Bilingual in Spanish language.
• Excellent written, verbal, interpersonal, and engagement skills.
• Excellent organizational skills and the ability to work independently.

New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices.

Created 06.09.2025