Bilingual Prevention Case Associate

New Alternatives for Children, Inc.; New York (NY); Hybrid; USD 44,000 - 48,000; Full time

Job summary

New Alternatives for Children, Inc. in New York City seeks a Bilingual Prevention Case Associate to support the Special Medical Prevention Services program.

The role involves assisting Case Planners with casework, providing Spanish translation, and coordinating community-based services to help families stay together and access needed resources. The position is full-time with a salary range of $44,000–$48,000 and a hybrid work model that allows work-from-home when not in the field.

Qualifications

• Bilingual in Spanish language is required.
• Excellent written, verbal, interpersonal, and engagement skills.
• Excellent organizational skills and the ability to work independently.

Responsibilities

• Accompany clients to community-based appointments including school meetings, medical appointments, public assistance, housing, etc. Provide support, advocacy, and Spanish translation as needed.
• Provide Spanish translation for monolingual clients interacting with non-bilingual agency staff.
• Joint home visits with Case Planners to provide age and developmentally appropriate play with children while Case Planner speaks with parents.
• Provide parent education to assist families with in-home structure and parent-child interactions.
• Contact schools, doctors, in-home service providers, mental health, substance use and domestic violence programs to gather ongoing information on clients' service needs.
• Assist clients in obtaining grants and benefits.
• Assist with case management and case-related administrative tasks including filing, documentation, and data entry using the agency's electronic health record.
• Participate in case reviews, individual and group supervisions, department meetings, and agency-wide training.

Skills

Bilingual in Spanish language

Excellent written, verbal, engagement

Excellent organizational skills

Education

Bachelor's degree in social work or related field

Job description

Bilingual Prevention Case Associate

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Bilingual Case Associate to join its Special Medical Prevention Program.

Our Prevention Program delivers a range of clinical, case management, and supportive services to families who are child-welfare involved and caring for children diagnosed with chronic or complex medical conditions. The goal is for families to remain intact while ensuring caregivers receive the appropriate support to meet their children's physical, developmental, and mental health needs.

The Bilingual Case Associate will assist Case Planners with casework activities and administrative case-related tasks. The ideal candidate will be strength-based, trauma-informed, culturally responsive and committed to family preservation and resilience. This is a citywide home and community-based program, and the candidate must have the ability to work independently and flex their hours on weekdays to meet the needs of youth and caregivers. Our hybrid model supports work-from-home when staff are not in the field. This position offers a highly rewarding opportunity to build relationships with underserved families and an exciting opportunity to be part of an innovative multidisciplinary team comprised of pediatricians, nurses, psychiatrists, psychologists, clinicians, case associates, education and resource specialists, and more!

• Title of Position: Bilingual Prevention Case Associate
• Position Type: Full Time
• Salary Range: $44,000-$48,000
• Administrative Office: 825 7th Avenue, New York, NY, 10019
• Department/Program: Special Medical Prevention Services

Responsibilities

• Accompany clients to community-based appointments including school meetings, medical appointments, public assistance, housing, etc. Provide support, advocacy, and Spanish translation as needed.
• Provide Spanish translation for monolingual clients interacting with non-bilingual agency staff.
• Joint home visits with Case Planners to provide age and developmentally appropriate play with children while Case Planner speaks with parents.
• Provide parent education to assist families with in-home structure and parent-child interactions.
• Contact schools, doctors, in-home service providers, mental health, substance use and domestic violence programs to gather ongoing information on clients' service needs.
• Assist clients in obtaining grants and benefits.
• Assist with case management and case-related administrative tasks including filing, documentation, and data entry using the agency's electronic health record.
• Participate in case reviews, individual and group supervisions, department meetings, and agency-wide training.

Required Education and Experience

• Bachelor's degree in social work or related field
• Prior experience working with families in a child welfare setting is preferred

Required Skills

• Bilingual in Spanish language
• Excellent written, verbal, interpersonal, and engagement skills
• Excellent organizational skills and the ability to work independently

New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices.