Case Aide, MAP

Community Solutions; San Bernardino (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Vacation time

Sick time

Floating holidays

Medical & dental plans

Vision plan

FSA

Voluntary STD

Life insurance

AD&D

401(k) match up to 4%

Tuition reimbursement

Ongoing training

Job summary

Community Solutions currently seeks a Facility Operations Supervisor to ensure clients are accounted for and compliant with agency policies. You will supervise clients, manage location checks, and maintain the visitors log while following emergency and program procedures.

The role requires a Bachelor’s degree with 3+ years in social services, strong written/interpersonal skills, and experience with Microsoft Office. Competitive benefits and full‑time hours accompany this position.

Qualifications

• Bachelor’s Degree with at least 3 years’ experience in social services or a related field (education may be substituted for experience on a year-for-year basis).
• Good written and interpersonal skills.
• Experience with Microsoft Office.

Responsibilities

• Maintain accountability for clients’ location at all times and implement agency policies governing facility operations.
• Supervise clients, enforce key control, head counts, monitor client location, and maintain visitors log.
• Execute emergency and other program-required procedures.
• Collect urine samples, complete related paperwork, and perform breathalyzer testing as required by contract.
• Collect intake data; develop and document program plan goals with clients; monitor treatment stipulations, job readiness, and community resource referrals; assist in client orientation as assigned.
• Make recommendations to the supervisor for corrective action and monitor ongoing compliance.
• Coordinate discharges with referral agencies.
• Supervise client work assignments and verify satisfactory completion.
• Adhere to program procedures, enforce rules, regulations, and policies.
• Perform other duties as assigned by the supervisor.

Skills

Interpersonal skills

Communication

Microsoft Office

Education

Bachelor's Degree in Social Services or related field

Tools

Microsoft Office

Job description

Position Overview

• Maintain accountability for clients’ location at all times and implement agency policies governing facility operations.
• Supervise clients, enforce key control, head counts, monitor client location, and maintain visitors log.
• Execute emergency and other program‑required procedures.
• Collect urine samples, complete related paperwork, and perform breathalyzer testing as required by contract.
• Collect intake data; develop and document program plan goals with clients; monitor treatment stipulations, job readiness, and community resource referrals; assist in client orientation as assigned.
• Make recommendations to the supervisor for corrective action and monitor ongoing compliance.
• Coordinate discharges with referral agencies.
• Supervise client work assignments and verify satisfactory completion.
• Adhere to program procedures, enforce rules, regulations, and policies.
• Perform other duties as assigned by the supervisor.

Qualifications

• Bachelor’s Degree with at least 3 years’ experience in social services or a related field (education may be substituted for experience on a year‑for‑year basis).
• Good written and interpersonal skills.
• Experience with Microsoft Office.

Benefits

• Two weeks of vacation accrued within the first year, increasing to three weeks after one year of service.
• Seven days of sick time on an accrual basis.
• Four days of floating holiday time per year.
• Medical and dental plans.
• Voluntary plan options for vision, FSA, voluntary STD, accident, hospital, life insurance, and AD&D.
• 401(k) retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after one year of service.
• Ongoing training.

Schedule: Facility open Monday through Friday, 9:00am–8:00pm. Shifts vary to support location needs.
Hourly Rate: $21.86

CSI is an Equal Opportunity Employer – M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.