Operations Assistant (PT)

Community Solutions, Inc. (CSI); Bridgeport (CT); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Two weeks vacation

Sick time

Medical and Dental plans

Vision, FSA, STD, Life options

401(k) with company match

Tuition reimbursement

Ongoing training

Job summary

Community Solutions Inc. is seeking a Part-Time Operations Assistant for the Bridgeport AIC program. The role supports client supervision, transport, and compliance with agency policies, while maintaining confidentiality and front-desk coverage. Schedule is Monday-Thursday 4-8 pm and Fridays 1-5 pm, starting wage $21.13 per hour.

The team emphasizes trauma-informed practice and evidence-based programming, with opportunities for training and advancement within CSI's nonprofit mission.

Qualifications

• High School Diploma with at least one year in social services or criminal justice, or three years working with the public.
• Possess sound judgment and decision-making skills.
• Good oral, written and interpersonal communication abilities.
• Experience with Microsoft Office.

Responsibilities

• Ensure client and visitor sign-in/out and log entries in CSI data system.
• Conduct weekly safety and sanitation inspections and report to PD.
• Perform general custodial duties.
• Maintain confidential client files per agency policy.
• Provide client transportation as approved.
• Attend required trainings including MI and document results.
• Document communications and incidents in CSI data systems.

Skills

Decision-making

Communication

Interpersonal skills

Tools

Microsoft Office

Job description

EXCELLENT OPPORTUNITY FOR INDIVIDUAL WORKING ON OR JUST FINISHING UP THEIR CRIMINAL JUSTICE OR SOCIAL SERVICES DEGREE.

Community Solutions Inc is seeking a Part-Time Operations Assistant to join our team at our Bridgeport AIC program. The AIC, or Alternative in the Community program is a community-based alternative to incarceration and provides multifaceted intervention services for offenders awaiting trial, or who are on probation or parole. The program uses Motivational Interviewing techniques and curricula-drive, evidence-based models designed to assess the needs of each client to reduce individual risk factors. As an Operations Assistant, your role will be to facilitate client supervision including monitoring of program activities and client transportation.

Schedules Available: Monday-Thursday 4-8 pm and Fridays 1-5 pm

Starting wage: $21.13 per hour

Position Overview

• Ensure that all client and visitor sign in and out of the facility. Log entries into CSI data collection system at the time of the event.
• Conduct weekly safety and sanitation inspections of the facility and submit to PD weekly.
• Perform general custodial duties.
• Maintain client files and ensure compliance with Agency policy regarding confidential information. This confidentiality must be maintained even if you are no longer an employee of CSI.
• Provide client transportation as approved by the Program Director.
• Complete incident reports as needed and submit to PD prior to leaving shift.
• Register for and attend all required trainings and refreshers including but not limited to MI.
• Participate in the administration and collection of WAI surveys.
• Secure urines from same sex clients and complete all required paper work and electronic documentation into CSI and CSSD data collection systems on the day the data is obtained.
• Monitor JAMS case load to ensure all urines and Breathalyzer (if required) tests are randomly requested and secured.
• Communicate client non-compliance to the referral source within 24 hours. Document communication in CSI data collection system.
• Serve as a role model to clients and staff by modeling pro-social behaviors.
• Provide coverage of front desk duties as assigned.
• Maintain a working knowledge of and abide by the Agency’s programs, policies, procedures and code of ethics.
• Perform other tasks as assigned by the supervisor.

Company Overview

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.

CSI understands clients and staff have been impacted by trauma. CSI is becoming a trauma-informed organization by hiring individuals with existing experience in trauma-informed practices as well as supporting ongoing staff development with trauma-informed practices. This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career at CSI. CSI is committed to systematically evaluating the integration of the trauma-informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization's policies, procedures, and structures to guard against the possibility of re-traumatization.

Qualifications

• High School Diploma plus one (1) year experience in the social service or criminal justice field or three years working with the public.
• Possess sound judgment and decision-making skills.
• Good oral, written and interpersonal skills.
• Experience with Microsoft Office.

Additional Benefits

• Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

CSI is an Equal Opportunity Employer – M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.